Choosing a long term care facility is an important decision. To be an educated consumer, you must gather as much information as possible before you make this selection.

Remember, it is important to include the person who needs nursing home care in making decisions whenever possible. Always keep their needs in mind.

After you have determined the appropriate type of placement and funding source, the next steps include:

  • Contacting the Local Ombudsman Program Director for guidance;

  • Reviewing the facility's certification survey results;

  • Visiting selected facilities to assess them for placement.

Your Partner in the Selection Process: the Local Ombudsman Program

Finding the best placement for a loved one is foremost in everyone's mind when choosing a long term care facility. However, often the decision must be made when an elder has had a medical crisis and good placement must be found in a short period of time. The Long Term Care Ombudsman Program can provide valuable support and information about the process.

The Local Ombudsman Program can:

  • Discuss your individual situation confidentially.

  • Provide assistance in understanding placement options.

  • Summarize services offered by different long term care facilities.

  • Explain the basic difference between a guardianship, durable power of attorney and health care proxy.

  • Can answer questions about appropriate facilities for you or your loved one are considering.

  • Offer guidance in understanding the CMS Quality Measures.

  • Provide assistance and help interpret results of the last Department of Public Health Certification Survey.

  • Offer guidance in helping the individual adjust to their new home.

  • Provide an introduction to the roles of nursing home staff and suggest ways of interacting that promote good care and prevent problems.