The Massachusetts Aging and Disability Consortia (ADRCs) are statewide, trusted places in the community that offer consumers a coordinated system of information and access to long term services and supports regardless of age, disability or income. They serve individuals, families and providers by supporting the vision of the Commonwealth’s Community First initiative, which seeks to support and empower elders and people with disabilities who have long term support needs to live with dignity and independence in the community by expanding, strengthening, and integrating systems of community-based long term supports that are person-centered, high in quality, and provide optimal choice. ADRCs were first developed in MA in 2002 as a jointly sponsored national initiative funded by the Administration on Community Living (ACL formerly known as the Administration on Aging AoA) and the Centers for Medicare and Medicaid Services (CMS). The Executive Office of Elder Affairs and the Massachusetts Rehabilitation Commission administer the ADRC model in Massachusetts in partnership with 11 Independent Living Centers and 27 Aging Services Access Points and Area Agencies on Aging. There are 11 regionally-based ADRCs in Massachusetts.


ADRCs provide a No Wrong Door system to deliver unbiased, reliable information regarding long term services and supports (LTSS) addressing each individual’s unique needs, goals and choices to live independent lives and in the setting of their choice regardless of age, disability, or income.

Options Counseling

Option Counseling is a core function of the Massachusetts 11 ADRCs. Options Counselors provide information about the full range of public and private long term services and supports to adults of any age, their family members, caregivers and significant others to ensure that individuals are able to make informed decisions about long term support services and settings. Options Counseling is offered at no cost and can be provided in one’s home, other community setting, in a nursing home, rehabilitation center, and/or hospital regardless of age or income.

Benefits of the Massachusetts ADRCs

ADRCs in Massachusetts

  • Increase awareness of and provide reliable information about LTSS;
  • Support Individuals who need assistance in seeking services and making person-centered decisions;
  • Simplify and streamline an individual’s access to desired LTSS through No Wrong Door collaborative partnerships; and,
  • Promote and embody principles of consumer choice, consumer control, self-direction, cultural competency, and accessibility.
  • Provide Care Transitions
  • Ensure Quality Improvement