The Joint Commission periodically surveys and accredits DMH psychiatric hospitals in Massachusetts. Patients, family members, staff, and community members may contact a specific facility or The Joint Commission with safety or patient concerns.

Below are The Joint Commission Contacts for each area.

Central-West Area
Susan Sprung, Area Director
(508) 368-3300

Worcester State Hospital
Joint Commission Contact: Anthony Riccitelli, Chief Operating Officer
(508) 368-3461

Northeast- Suburban Area
Susan C. Wing, Area Director
(978) 863-5079

Tewksbury State Hospital, Hathorne Unit
Joint Commission Contact: Marilyn Feitelberg, Chief Operating Officer
(978) 851-7321 ext. 2859

Metro-Boston Area 
Patricia Kenny, Area Director
(617) 626-9210

Solomon Carter Fuller Mental Health Center
Joint Commission Contact: Mary-Louise White, Ph.D., Chief Operating Officer
(617) 626-8860


Southeast Area
Howard Baker-Smith, Area Director
(508) 897-2000

Taunton State Hospital
Joint Commission Contact: Kathleen Duke, Interim Chief Operating Officer
(508) 977-3110

Corrigan Mental Health Center
Joint Commission Contact: Roberta H. Guez, Superintendent/Site Director
(508) 235-7400,

Cape Cod & Islands CMHC (Pocasset Mental Health Center)
Joint Commission Contact: Steven Jochim, Superintendent/Site Director
(508) 564-9626


If the concerns cannot be resolved through the Department, one may contact The Joint Commission Contact at 1-800-994-6610 or by e-mailing:


This information is provided by the Department of Mental Health