The Massachusetts Rehabilitation Commission's Consumer Involvement Program makes an effort to form supportive relationships with our consumers. One type of relationship building effort is through the Individual Consumer Consultant (ICC) Program.

The ICC program is a learning opportunity for consumers of the Vocational Rehabilitation division to receive valuable work experience while assisting the agency with its mission and goals. The skills learned during an ICC project are valuable for finding and keeping a job in our consumer’s community of choice.  This paid work opportunity is short term and lasts no longer than six months.

The Consumer Involvement Program utilizes ICCs who perform a variety of short term projects and tasks at MRC. Short term projects include, but are not limited to:

  • Administrative assistance in local area offices/administrative office
  • Research for program recommendations
  • Support group assistance
  • Event support

In order for an individual to be considered eligible to participate in the ICC program, they must meet the following criteria:

  • Must have an active case in the MRC Vocational Rehabilitation Program
  • Must have completed an Individual Plan for Employment (IPE) with a MRC Vocational Rehabilitation Counselor or be in the status of “ready to work”
  • Must be actively looking for a job

To learn more about becoming an ICC, review the Request for Response (RFR) at COMMBUYS and search in Solicitations for document number MRCICC12-15 or follow this link.

Consumer Involvement Telephone Numbers
Phone:  (617) 204-3665
Fax:      (617) 204-3885

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination on the basis of disability in employment and public services provided by government agencies. If consumers or employees of the Massachusetts Rehabilitation Commission believe that they have been discriminated against on the basis of disability, they should contact the Diversity Director.

Mary F. Connelly 
Director of Diversity,
Massachusetts Rehabilitation Commission
600 Washington Street
Boston, Massachusetts 02111
617-204-3736 or 617-727-1354 (fax)


Rev. 5/2016


This information is provided by the Massachusetts Rehabilitation Commission.