PHCAST Training Model

This graphic offers a general illustration of the PHCAST training model, which acknowledges prior experience and the need for appropriate hiring of direct care workers. The graphic also depicts a potential career ladder for direct care workers. Two distinct worker categories included in the pilot model at this point are the Personal Care Attendants and Home Care Aides.

Draft Mass PHCAST Training Model March 28 2011

Draft: Massachusetts PHCAST Training Model: Transcript Description

The Massachusetts Personal and Home Care Aide State Training Program (PHCAST), has a multi-prong approach to recruiting, hiring, training and encouraging the professional development of the direct care workers.

PHCAST values prior experience or training that prepares candidates for this work. This might be working as a home-maker, taking a Red Cross Babysitting course, caring for an aging family member or a member with a disability. Served as a care giver in another capacity or as a peer advocate is also good preparation. Many individuals have prior training in CPR or First-Aid, have attended educational programs at a community college or were a health care professional in another country.

The next step in the training model is developing recruitment strategies to find ideal candidates whose background and interests align well with the role and scope of a direct care worker. Following the recruitment is the hiring process and screening requirements. These requirements are applied through the realistic job previews where the candidates are assessed on their abilities and to fit the job. A key objective is to determine if this profession and the potential student are a good match.

Once, identified, these candidates will be eligible for the personal care core competency trainings developed by this program. After students complete the core trainings, they will be able to identify and seek entry level job opportunities within job titles such as, personal-care attendants, personal-care homemakers and other direct care workers. Depending on what capacity they work in their given jobs, additional on-job training may be required.

Workers currently in the field will continue their training, education and professional development, as well as, on-going career development in health and human services. PHCAST is also working on the development of complementary training for consumers.


PHCAST Year 2 Report  docx format of PHCAST Year 2 Report