The Investigations Division consists of 40 highly trained men and women dedicated to the safety of the people we support. This team of professional investigators is mandated to investigate incidents or conditions involving individuals served by the Department which are alleged to be:
  • Mistreatment
  • Illegal
  • Dangerous
  • Inhumane

As well as:

  • Medicolegal Deaths
  • Matters where the Department determines that Investigation is warranted as being in the best interest of an individual, the public, or the Department.

The Investigation findings are the basis for creating and implementing action plans which result in improved safety and services.

Investigations and the DPPC

The Investigations Division works in coordination with the Disabled Persons Protection Commission (DPPC), an independent state agency that has oversight authority for us and other human service agencies. DPPC's mission is to protect adults with disabilities from abusive acts and omissions of their caregivers through investigation, oversight, public awareness, and prevention. DPPC's goal is to increase awareness of abuse and neglect of adults with disabilities. DPPC frequently designates the Department's Investigations Division to investigate cases of suspected abuse/neglect involving the people we support. DPPC closely monitors the progress of investigations and conducts a thorough review when the investigation is completed.

Investigations and Law Enforcement

The Department, DPPC and other human service agencies have an innovative memorandum of understanding (MOU) with District Attorneys across the state. This MOU creates an environment where crimes against people with disabilities are expeditiously reported to the District Attorneys thereby assuring that law enforcement professionals will investigate the most serious cases of abuse or neglect.

The Investigations Division remains committed to ensuring that all cases of suspected abuse/neglect involving the people we support are handled in an independent, thorough, and timely manner.

If you suspect a case of abuse or neglect, please contact
The Disabled Persons Protection Commission Hotline
24-Hour Hotline
(800) 426-9009 V/TTY
www.mass.gov/dppc

 


This information is provided by the Department of Developmental Services.