This is the Fifth edition of the Licensure and Certification Procedures Manual (July 2010). As has been the case with previous revisions, the changes detailed in the fifth edition reflect the combined wisdom of individuals, families, providers, staff of the Office of Quality Enhancement (OQE) and department staff as well as national trends in the area of quality management.

Manual (PDF) pdf format of qm-manual-5ed.pdf
rtf format of                             qm-manual-5ed.rtf


This information is provided by the Department of Developmental Services.