New Tool for Effectively Communicating with Residents During Emergencies
The Emergency Preparedness Bureau at the Massachusetts Department of Public Health has created a simple, hands-on tool to reduce communication barriers and better assist individuals with access and functional needs during an emergency. Show Me: A Communication Tool for Emergency Shelters is a 21-page booklet that is divided into topic-themed sections, and contains a variety of icons including language needs, medical needs, and personal care needs. Using the booklet, individuals can make their needs and concerns known to professional shelter staff and volunteers within a community shelter setting during an emergency. Local public health departments and emergency management departments across the Commonwealth have received a copy of the tool which is a useful resource to support their whole community planning and response efforts.
View the booklet here: