Standard Reports

Quarterly Behavioral Health Screening Report

Based on MassHealth claims and managed care encounter data, the report displays behavioral health screening rates by region and age group, as well as data on the number of youth whose screening indicates a potential behavioral health condition. Please refer to the data definitions (PDF) pdf format of Data Heading Definitions
txt format of                             Data Heading Definitions                .

Quarterly CBHI Service Utilization Report

Based on managed care encounter data for members who have received any CBHI service, the report includes unduplicated counts of youth receiving each of the new MassHealth services; the average number of hours of service delivered per month per service; and patterns of service usage by youth receiving ICC.

Monthly Community Service Agency (CSA) Monthly Reports

Based on data reported by each of the 32 CSAs, the report displays referral, enrollment, discharge, and staffing data, including data on the length of time between a request for service and service availability, and on any waiting lists. All data is reported as of the end of the month for each month.

Mobile Crisis Intervention (MCI) Reports

Based on data reported by each of the MCI programs, this report displays data on nine key indicators, including the number of distinct MCI encounters, the number of encounters occurring in the community, average response times, and the percent of MCI encounters resulting in an inpatient admission.

Special Reports

Clinical Topic Reviews 

Behavioral Health Screening Among MassHealth Children and Adolescents

Results from the 2013 evaluation suggest that the Children’s Behavioral Health Initiative had a large impact on formal BH screening and treatment utilization among children and adolescents enrolled in MassHealth.

Behavioral Health Screening for Children with Well Visits

The first Clinical Topic Review was conducted in order to better understand how behavioral health screenings were occurring for children and adolescents during well visits prior to the implementation of a requirement that primary care providers perform behavioral health screening using a standardized behavioral health screening tool during every well child visit.

Outpatient Hub Services Evaluation: Executive Summary and Recommendations

The CBHI Outpatient Hub Services Evaluation was designed to examine how well OP is operating as a ‘hub service’ in coordinating care and facilitating access to other medically necessary behavioral health services.

System of Care Practice Review (SOCPR) Reports 

As part of its ongoing effort to evaluate the quality of care delivered to youth under 21 receiving MassHealth children’s behavioral health services, the state selected the System of Care Practice Review (SOCPR) process. The SOCPR, which was developed by the University of South Florida (USF), uses a multiple case study methodology to learn how important System of Care (SOC) values and principles are operationalized at the practice level, where youth and families have direct contact with service providers. A series of five regionally-based reviews of the care delivered by Intensive Care Coordination (ICC) and In-Home Therapy (IHT) providers was conducted in 2013/14. The reports from those  reviews are posted below:

Massachusetts Practice Review (MPR) Reports

Based on recommendations of the final summary System of Care Practice Review (SOCPR) report, the Commonwealth created the Massachusetts Practice Review (MPR) tool in order to align with the best practice Wraparound process implemented by MassHealth for CBHI services. The MPR Report of Pilot Reviews describes key protocol revisions and impressions from the MPR pilot test reviews, as well as plans for future MPR reviews using the new protocol and provider sampling procedures. System and provider quality improvement efforts as a result of SOCPR implementation are also briefly described.  Reports from subsequent review cycles will be posted here.

CANS Analysis

This is the first part of a two-part report, which together will constitute the Commonwealth’s first annual Standardized Analysis. It is the intention of MassHealth to produce the Standardized Analysis each year, and also to produce each year a separate report on one or more CANS topics of special interest.

This report presents an analysis of completed CANS assessments entered between June 2009 and July 2010 for children and youth receiving Intensive Care Coordination. The analysis is an initial look at the level of clinical need in youth served in ICC, as documented in initial CANS assessments.

Wraparound Fidelity (WFI) Summaries

Wraparound fidelity, as measured by the MA Wraparound Fidelity Assessment System (MA WFAS), is defined as the degree to which intensive care coordination teams adhere to the principles of quality wraparound and carry out the basic activities of facilitating a wraparound process.  Each year Massachusetts assesses its fidelity to the Wraparound model.


Intensive Care Coordination (ICC) Survey of Family Satisfaction Report of Findings  pdf format of Intensive Care Coordination (ICC) Survey 
file size 3MB doc format of                             Intensive Care Coordination (ICC) Survey                 file size 2MB
In an effort to better understand how Intensive Care Coordination (ICC) is working for children, youth and families, the Executive Office of Health and Human Services (EOHHS) conducted a survey of parents and caregivers of children who have received ICC or “wrap-around” services. Four hundred families from across the state were randomly selected and invited to participate, with the online survey available from November 26, 2012 to December 15, 2012.

TeenScreen Report on Massachusetts (PDF) pdf format of rosie-d-white-mhscreening.pdf
txt format of                             rosie-d-white-mhscreening.txt
The National Center for Mental Health Checkups at Columbia University, a national policy and resource center devoted to increasing youth access to regular mental health checkups wrote this case study on the standardized behavioral health screening requirement in Massachusetts.


This information is provided by MassHealth.