MassHealth Home and Community-Based Behavioral Health Services
Community Service Agencies (CSAs) by area — CSA Directory
Mobile Crisis Intervention/ Emergency Service Providers by area — ESP Directory
Customer Service Lines
- Boston Medical Center HealthNet Plan
- Member Services
1-888-566-0010 English
1-888-566-0012 Spanish
TTY: 1-800-421-1220 (for people who are deaf, hard of hearing, or speech disabled) - Member Behavioral Health Services (24 hours, seven days a week)
1-888-217-3501 - Provider Services
1-888-566-0008 - Provider Behavioral Health Services
1-866-444-5155
- Member Services
- Fallon Community Health Plan
- Customer Service
1-800-341-4848
TTY: 1-877-608-7677 (for people who are deaf, hard of hearing, or speech disabled)
Member Behavioral Health Services (24 hours a day, seven days a week) - Beacon Health Strategies (Beacon) Behavioral Health Customer Service:
1-888-421-8861
For people who are deaf, hard of hearing, or speech disabled dial 711 for assistance and you will be connected to the appropriate resource.
- Customer Service
- Health New England
- Member Services
1-800-786-9999
TTY: 1-800-439-2370 (for people who are deaf, hard of hearing, or speech disabled)
Member Behavioral Health Services (24 hours, seven days a week)
1-800-495-0086 - Provider Services
1-800-842-4464, ext. 5000 - Provider Behavioral Health Services
1-800-495-0086
- Member Services
- Massachusetts Behavioral Health Partnership (MBHP)
1-800-495-0086
TTY: 1-877-509-6981 (for people who are deaf, hard of hearing, or speech disabled)
- MassHealth Customer Service
1-800-841-2900
TTY: 1-800-497-4648 (for people who are deaf, hard of hearing, or speech disabled)
- Neighborhood Health Plan
1-800-462-5449
TTY: 1-800-655-1761 (for people who are deaf, hard of hearing, or speech disabled)- Member Behavioral Health Services: 1-800-414-2820
TTY: 1-800-655-1761 (for people who are deaf, hard of hearing, or speech disabled) - Behavioral Health Provider Relations: 1-781-994-7556
- Behavioral Health Claims Hotline: 1-888-249-0478
- Member Behavioral Health Services: 1-800-414-2820
- Network Health
1-888-257-1985
TTY: 1-888-391-5535 (for people who are deaf, hard of hearing, or speech disabled)
- Primary Care Clinician (PCC) Plan
- Member Behavioral Health Services: 1-800-495-0086
TTY: 617-790-4130 (for people who are deaf, hard of hearing, or speech disabled) - Member services 1-800-841-2900
TTY: 1-800-497-4648 (for people who are deaf, hard of hearing, or speech disabled)
- Member Behavioral Health Services: 1-800-495-0086
This information is provided by MassHealth.