
Through EHSResults, EOHHS is:
Focused on results - Our commitment is to improve outcomes for our clients by delivering services that positively impact health and well-being.
Accountable to residents of the Commonwealth - We hold ourselves accountable as an organization by tracking and reporting on outcomes across EOHHS.
A responsible steward of taxpayer dollars - We value the importance of our role in the lives of residents, and we are mindful about spending taxpayer resources wisely and effectively.
How Do We Track Our Results?
EHSResults uses internal performance dashboards to evaluate a large amount of current and historical performance information, and report on progress toward our strategic goals. We set targets and continually strive to improve not only the effectiveness of our programs, but the efficiency of our internal operations. Learn more about EOHHS' strategic goals.
How Do We Use Our Results?
EHSResults delivers performance information that enables EOHHS to take action, improve programs, and make informed decisions about policies, strategies, and operations. We also:
- Share sample performance data with the public through this website;
Promote a culture of accountability and transparency by sharing performance information across the 16 EOHHS agencies and with EOHHS leadership;
Evaluate EOHHS's performance relative to other states to understand how/where we can improve results for residents;
Foster cross-agency collaboration;
Support budgetary decisions.
News and Announcements
APHSA, Policy and Practice Magazine - EHSResults: Using Performance Measurement to Transform a Culture (PDF)
Governing Magazine - Computing Performance
National Performance Management Advisory Commission - A Performance Management Framework for State and Local Government (PDF)
This information is provided by EHSResults.