The Massachusetts Executive Office of Health and Human Services (EOHHS) is hosting a series of public stakeholder sessions as a follow-up to the stakeholder engagement kick-off meeting on April 6, 2015. This series of focused conversations will be an opportunity for MassHealth to seek input on its efforts to enhance the health care experience for MassHealth members, improve health outcomes, and discuss reforms to make the MassHealth program more sustainable. We welcome all members of the public who wish to share their ideas with MassHealth and help us work through design challenges. In the spring of 2015, listening sessions were conducted on Customer Service Experience, Payment Reform, and Behavioral Health and Long Term Services and Support. Throughout the fall and winter of 2015-2016, MassHealth will continue to host public forums to outline ideas under consideration. We will share highlights of the discussions and recommendations of the work groups at these public forums.

Upcoming stakeholder sessions are listed below. Please note that these sessions are open to all members of the public.

  • March 24, 2017, 10:00 AM – 12:00 PM
    Behavioral Health (BH) Community Partners' Bidders' Conference
    Beechwood Hotel, University Conference Room, 363 Plantation Street, Worcester, MA
    Dial-In (Listening Only): 888-822-7517, access code: 2553137 #
  • March 24, 2017, 1:00 PM – 3:00 PM
    Long-term Services and Supports (LTSS) Community Partners' Bidders' Conference
    Beechwood Hotel, University Conference Room, 363 Plantation Street, Worcester, MA
    Dial-In (Listening Only): 888-822-7517, access code: 2553137 #
  • March 31, 2017, 2:00 PM – 4:00 PM
    MassHealth Open Pricing Meeting
    Department of Public Health
    Second Floor, Public Health Conference Room
    250 Washington Street
    Boston, MA
    Dial-In Number (Listening Only). 1-888-822-7517, access code: 255 3137#
  • Friday April 7, 2017, 10:00 AM – 11:30 AM
    Ombudsman for MassHealth Members with Disabilities
    One Ashburton Place, 21st Floor, Rooms 1&2
    Boston, MA
    Dial-In (Listening Only): 1-888-822-7517, access code: 163 4530
    • Communication Access Realtime Translation (CART) and American Sign Language (ASL) will be at this event. If you need language assistance or a reasonable accommodation to participate, please contact Donna Kymalainen at Donna.Kymalainen@State.MA.US or call 617-886-8247.

Please contact MassHealth.Innovations@State.MA.US or 617-573-1831 to request CART, ASL, or other accommodations.

Please check regularly for updated Open Public Meeting schedule.


This information is provided by the Executive Office of Health and Human Services.