The Massachusetts Executive Office of Health and Human Services (EOHHS) is hosting a series of public stakeholder sessions as a follow-up to the stakeholder engagement kick-off meeting on April 6, 2015. This series of focused conversations will be an opportunity for MassHealth to seek input on its efforts to enhance the health care experience for MassHealth members, improve health outcomes, and discuss reforms to make the MassHealth program more sustainable. We welcome all members of the public who wish to share their ideas with MassHealth and help us work through design challenges. In the spring of 2015, listening sessions were conducted on Customer Service Experience, Payment Reform, and Behavioral Health and Long Term Services and Support. Throughout the fall and winter of 2015-2016, MassHealth will continue to host public forums to outline ideas under consideration. We will share highlights of the discussions and recommendations of the work groups at these public forums.

Upcoming stakeholder sessions are listed below. Please note that these sessions are open to all members of the public.

Updated on June 9, 2017 at 6:57 AM.


Wednesday, June 21, 2017
9:00 AM – 12:00 PM


Federal Reserve Plaza
600 Atlantic Avenue
Audio Visual 1
Boston, MA 02210

  • Slides  pdf format of Slides
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    Efforts are currently underway to convert this PDF document shortly into an alternative accessible format. The Massachusetts Executive Office of Health and Human Services is committed to achieving meaningful accessibility to this online environment for all users, including users with disabilities. We recognize that these documents may not work for all users. If you are a user with visual impairments who needs alternative access to the presentations, please contact Monique Bertic at 617-573-1831 or by email: Monique.Bertic-Cohen@State.MA.US.

NOTE: Visitors to Federal Reserve Plaza must provide a government-issued ID and will be issued visitor badges granting access to their specific destination within the building; these badges must be visible at all times. Please leave additional time for this visitor registration process.

Conference Line (Listening Only):
1-888-822-7517, Participant Code: 163 4530#

Materials shared at the meeting will be posted to the MassHealth Innovations webpage at and on COMMBUYS at

This information is provided by the Executive Office of Health and Human Services.