From Berkshire County to Cape Cod and the Islands, regional groups of community transportation stakeholders are forming around Massachusetts. Called Regional Coordinating Councils, these groups include a wide range of members: transit agencies and transportation providers, human service agencies and community-based organizations, self-advocates and advocacy organizations, planning agencies and elected officials, employers and workforce development agencies, and others who participate in the community transportation network.
Regional Coordinating Councils (RCCs) are part of a statewide initiative to improve service quality and increase efficiency. In 2011, the Governor’s Executive Order 530 created a Commission to look into paratransit and human service transportation around the state. The Commission held public listening sessions, where many individuals and agency representatives shared their experiences and their suggestions. Based on the findings, the Commission developed over 60 recommendations, ranging from making more wheelchair-accessible taxis available to facilitating paratransit transfers between transit regions.
In 2013, MassDOT and the Executive Office of Health and Human Services (EOHHS) convened a Statewide Coordinating Council on Community Transportation (PDF) to help with implementation of these recommendations. At the same time, MassDOT and EOHHS also began to work with regional champions to form Regional Coordinating Councils around the state. The RCCs will work on implementing the Executive Order 530 recommendations and other coordination efforts at the regional level and will have the opportunity to channel priorities up to the statewide council.
This information is provided by the EOHHS Human Service Transportation Office.