Travel instruction is the professional activity of teaching individuals with disabilities, seniors, and others how to use public transportation independently to access their environment and community. Learn more here.
To find a travel instruction program near you, check out our interactive map or read the list of programs below. This list will grow as we learn about additional programs around the state. If you know of a program that is not listed, please contact us so we can add it.
| Organization | Location | Description | Open to | Scope | Website | Phone |
| Easter Seals Massachusetts | 484 Main St. Worcester MA | Offer services to current program participants around the state | program participants | Statewide | ma.easterseals.com/site/PageServer?pagename=MADR_homepage | (800) 244-2756 |
| Massachusetts Commission for the Blind (MCB) | 600 Washington St. Boston MA | The Orientation and Mobility Department provides individualized training programs within the home, neighborhood, workplace and community for Massachusetts residents with vision loss. | public (residents with vision loss) | Statewide | www.mass.gov/eohhs/consumer/disability-services/services-by-type/blind-services/orientation-and-mobility.html | (617) 727-5550 |
| UMass Boston | 100 Morrissey Blvd. Boston MA | Orientation and Mobility training. The University of Massachusetts Boston is the only academic center for preparing Orientation and Mobility specialists in New England. Much of the program is online. | trainers | Statewide | www.nercve.org/prospective-students/o-and-m-program | |
| Berkshire Rides | 6 West Main St. North Adams, MA | Travel instruction programs for individuals, groups, and schools | public | regional | www.berkshirerides.org/index.php | (413) 664-0300 |
| Cape Cod Regional Transit Authority | 215 Iyannough Rd, Hyannis, MA | Videos to orient passengers to different services | public | regional | www.youtube.com/user/gocapecod?feature=watch | (800) 352-7155 |
| Massachusetts Bay Transportation Authority | 10 Park Plaza Boston MA | Systemwide accessibility orientation programs and documents | public | regional | www.mbta.com/riding_the_t/accessible_services/default.asp?id=16901 | (617) 222-5237 |
| MetroWest Regional Transit Authority | 37 Waverly St. Framingham MA | Conducts orientation sessions for agencies and organizations upon request | agencies | regional | www.mwrta.com | (508) 935-2222 |
| Montachusett Regional Transit Authority | 1427 Water St. Fitchburg MA | Makes presentations to agencies and organizations upon request | agencies | regional | www.mrta.us | (800) 922-5636 |
| Greater Attleboro Taunton Regional Transit Authority | 10 Oak St. Taunton, MA | Travel instruction programs for individuals, groups, and schools | public | regional | www.gatra.org | (800) 483-2500 |
| Pioneer Valley Transportation Authority | 2808 Main St., Springfield MA | One-on-one travel training for people with mobility impairments and seniors | public | regional | www.pvta.com/travelTraining.php | (413) 732-6248 ext. 235 |
| Worcester Regional Transit Authority | 287 Grove St. #2 Worcester, MA | Travel instruction programs for individuals, groups, and schools | public | regional | www.wrtaparatransit.com/wrta-travel-training.htm | (508) 453-3460 |
| Auburn School System | Auburn, MA | partnership with WRTA | students | local | ||
| Grafton School System | Grafton, MA | partnership with WRTA | students | local | ||
| North Attleboro High School | North Attleboro MA | Provides individualized and small group orientation to GATRA services | students | local | (508) 643-2115 x.237 | |
| Pembroke High School | 80 Learning Lane Pembroke MA | travel training on the GATRA Pembroke-Kingston bus | students | local | ||
| School in Great Barrington | Great Barrington, MA | Partnership with BerkshireRides | students | local | ||
| Spencer School System | Spencer, MA | partnership with WRTA | students | local | ||
| Winchester High School | Winchester, MA | Provides individualized orientation and familiarization on the MBTA commuter rail to students as needed | students | local | ||
| Worcester School System | 20 Irving St. Worcester, MA | partnership with WRTA | students | local |
This information is provided by the EOHHS Human Service Transportation Office
