The Enterprise Invoice/Service Management (EIM/ESM) service has been recognized for "Excellence in Administrative and Financial Transformation" by the National Electronic Commerce Coordinating Council (eC3) board of directors and awards committee. EIM/ESM has significantly improved the way providers of health and human services interact with the Commonwealth in regards to invoice and client management. Today, eight agencies within EOHHS manage contracts and invoicing through the service, which is slated to streamline contracts valued at $2.6 billion annually by the end of 2008. This award recognizes this innovative technology solution as a national model. Our thanks goes to the team of individuals at the Virtual Gateway, in the agencies, and at so many provider sites statewide who work tirelessly to continue improving, strengthening and expanding this remarkable service.