Department of Mental Health Task Force on Staff and Client Safety
Public Hearings
April 2011

The purpose of the Department of Mental Health Task Force on Staff and Client Safety (Task Force) is to review and systematically assess current policies and practices relative to staff and client safety in the DMH Community System of Care.

Convened by Department of Mental Health Commissioner Barbara A. Leadholm, M.S., M.B.A., the Task Force is charged with reviewing a number of issues around safety and training related to the DMH community system and making recommendations to the commissioner based on that review.

In the framework of the Department's vision of Community First, DMH is committed to the safety of the dedicated workforce that provides services and supports to DMH consumers in the community and hospital. DMH places a high priority on helping staff be appropriately trained and informed, recognizing that there are challenges to meeting the needs of consumers and to the responsibility related to public safety. Ongoing review is an important aspect of a consumer-centered and recovery-oriented system of mental health care.

As part of the work of the Task Force, a series of public hearing will be held in several locations across the state. The Task Force invites the public to provide comments on the following:

How should the Department incorporate issues of Staff and Client safety in its vision of Community First?

  1. How can the Department and providers continue to develop systems that enhance the safety of the DMH Community Service System?
  2. At what points in the community service system can training on safety and risk management practices be improved?

The Task Force will hold four public hearings to receive comments on the following dates and locations:




Tuesday, April 5

4:00 p.m. - 6:00 p.m.

Central MA
Fitchburg State University
Kent Recital Hall
Conlon Fine Arts Building
Located at the Corner of Ross and North Streets
160 Pearl Street
Fitchburg , MA 01420
Parking: Weston and Ross Street Lots

Monday, April 11

4:00 p.m. - 6:00 p.m.

Western MA
Springfield Technical Community College
Scibelli Hall
One Armory Square STE 1
Springfield , MA 01102

Wednesday, April 13

12:00 p.m. - 2:00 p.m.

Southeastern MA
New Bedford Public Library
613 Pleasant Street
New Bedford , MA 02740

Thursday, April 14

6:00 p.m. - 8:00 p.m.

Solomon Carter Fuller Mental Health Center
85 East Newton Street
Boston , MA 02118

T he deadline for receipt of written comments is Friday, April 22 by 4:00 p.m. Comments can be submitted electronically to

Hardcopy comments must be submitted to:

The Department of Mental Health Task Force on Staff and Client Safety
c/o Michelle Cormier
Department of Mental Health Central Office
25 Staniford Street
Boston , MA 02114

NOTE: Written comments can be anonymous.

For Special Accommodations (e.g. deaf/hard of hearing interpreter services) at the hearing venues, please contact Michelle Cormier at 617-626-8118 or

This information is provided by the Department of Mental Health