Telephone requests for records are processed for an additional fee through an independent company that the Registry has partnered with—Vitalchek. Certified copies of records may be ordered by telephone using a major credit card (VISA, MasterCard, American Express or Discover). VitalChek can be reached by phone at (617) 740-2606 or toll free at (866) 300-8535.
Note that ONLY CERTIFIED COPIES of records are issued by the Registry of Vital Records and Statistics, regardless of intended use. The cost for the first certified copy is $50.00, and each additional copy of the same record is $42.00. Orders will be processed within seven to ten business days of receipt. The Registry now offers next day service, which prioritizes orders for next business day delivery for an additional charge .
Please review the Registry's Access Policy if you are requesting a birth or marriage record in which the subject of the record was born to a single parent or parents who were not married at the time of birth . Telephone orders must include the subject's name, date of event and place of event. Research is not available via phone.
This information is provided by the Massachusetts Registry of Vital Records and Statistics within the Department of Public Health