Behavioral Health Disaster Responders, or "crisis counselors," provide a short-term intervention with individuals and/or groups experiencing psychological reactions to a major emergency and/or disaster and its aftermath.

This type of intervention is not therapy in the traditional mental health sense — responders (or 'counselors') link victims to disaster relief associations within the shortest amount of time while assessing victims for their need for counseling services. A typical intervention may include a referral to services, support, or food and shelter.

For more information about the Massachusetts Behavioral Health Disaster Responders, please contact Louise Carcione, Director, DMH Emergency Management at 617-626-8302 or . If you would like to register to volunteer as a behavioral health disaster responder in Massachusetts, please visit

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This information is provided by Emergency Preparedness within the Department of Public Health.