If your child has a medical emergency, call 911 or go to the emergency room at the nearest hospital right away.

A medical emergency is a serious medical condition that results from injury, sickness or mental illness. A medical emergency is sudden, severe, and needs immediate treatment.

Some Examples of Possible Medical Emergencies are When Your Child

  • Loses consciousness (passes out)

  • Has convulsions or seizures

  • Has eaten poison of any sort

  • Has severe or unusual shortness of breath or difficulty breathing

  • Has severe or unusual vomiting

  • Has heavy or sudden bleeding

  • Feels sudden, severe or unusual pain or pressure

  • Has had a serious fall, car accident, or blow to the head

  • Is trying to harm himself or herself, or harm others

Tip: Make a list of possible emergencies related to your child's condition. Review it with your child's primary care provider (PCP). Ask the PCP to share the list with other on-call providers who may take care.

Visiting the Emergency Room

Learn about your child's health plan policies for emergency room visits before an emergency happens. Check the benefits handbook or call a Member Services Representative at the plan for more information.

Remember to call and tell your child's PCP about the emergency. Ask the emergency room staff to send a copy of the record from the visit to your child's PCP.