This chapter has many forms to help you organize and plan your child's care. Use a checklist to keep track of information.
| Before the Visit | During the Visit | After the Visit |
|---|
When making the appointment, tell the receptionist your child will need extra time If you need to cancel the appointment, call your provider at least 24 hours beforehand Ask your provider whether your visit needs a referral and/or authorization Think about the purpose of the visit. What matters to you most? Make a list of questions and concerns to talk about Bring paper and pen to take notes during the visit Bring along any medical records you might need. Bring Directions Bring your child's medications or medication list Prepare your child for the visit. Encourage your child to ask questions too
| Be on time Bring health insurance referral and/or authorization paperwork, if needed Talk about your list of questions and concerns If your child is a teen or young adult, encourage your child to talk to the provider alone Discuss any changes in your child's health since the last visit Talk about important events that have occurred lately Ask about any treatments or procedures you may have questions about Take notes Leave paperwork (such as school physical forms, nursing orders, etc.) with your health care provider to be filled out and sent back to you later Ask about future medical tests and appointments
| Review your notes. Think about whether your questions were answered If you have more questions after the visit, it's okay to call your provider Did your provider give you any new instructions about your child's care? If so, share these and other things you learned at the visit with those who need to know- like caregivers and family members If you were given a referral to see another provider, make sure to call and make that appointment On your calendar, write down the next appointment or when to call for the next appointment Update Directions
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(Adapted from Health Care Visit Checklist. Bright Futures for Families and Making the Most of a Ten Minute Office Visit. Massachusetts Family TIES
Contact Information
Massachusetts Department of Public Health
250 Washington Street, 5th Floor
Boston, MA 02108-4619
800-882-1435 (in MA only) or 617-624-6060
617-624-5992 (TTY)
This information is provided by the
Division of Perinatal, Early Childhood, and Special Health Needs within the
Department of Public Health.