Sometimes it can be hard to get the information, care, and services your child needs. A specially trained individual such as a care coordinator or case manager may help you:
  • Identify the needs of your child and family

  • Understand the full range of available public benefits

  • Identify community resources to help you

  • Find access to specific programs and services

  • Become a more effective advocate for your child

  • Find other families to talk to who have some of the same experiences

Finding a Care Coordinator

You may find a care coordinator or case manager by contacting:
  • Your child's primary care provider (PCP)

  • Your child's health plan

  • Organizations in your community

  • Hospitals

  • Health centers in your community

  • State agencies (such as the Department of Public Health)

Tip: See State Agencies in the Family TIES Resource Directory for more information about Care Coordination services that may be available to you.