Moving is often a stressful time for families. The following list of tips and checklist will help you arrange for your child's health care during a move.
  • Contact your child's health insurance plan. Give your new address and arrange services in your new community. Don't forget to tell your child's case manager about the move

  • Find a primary care provider (PCP) for your child in the new community. Ask your child's current PCP to help you. Also, check with the Member Services Representative at your child's health plan. After you find a new PCP, ask the current PCP to speak with the new PCP about your child's medical history. Make sure the current PCP sends your child's medical records to the new PCP.

  • Tell your child's specialty health care providers about your move. This includes any doctors, nurses, therapists, hospitals, and agency staff involved in your child's care.They may be able to contact other providers or agencies in your new community. Ask for complete copies of your child's records to take with you.

  • Ask the new health care providers and schools to accept your child's previous test results until you are settled into your new home. Give them copies of current x-rays and test results. If possible, ask them not to repeat tests done recently.

  • Learn about support groups and parent organizations in your new community. If possible, talk to them before you move. Ask them what to do and whom to contact before you move. Contact state agencies (like the Department of Public Health) to help you find support groups and parent organizations in your new community.

  • Contact your child's new school. Bring or send copies of your child's school records to the new school. Give the school information about your child's special health care needs.

  • Make copies of everything! This includes medical records, immunization records, school reports, care plans, and information about equipment and supplies. Give copies of these records and anything else related to your child's care to your child's new providers-and be sure to keep copies for yourself in Chapters 2 and 3 of this manual.

  • Refill your child's prescriptions a few days before your move to make sure your child has enough medication during the move.

  • Get new written prescriptions for all medications from your child's current PCP to bring with you when you move.

  • Get medical equipment set up in your new home. If your child uses electric medical equipment, ask your new supplier to check if your new home can meet the equipment needs. Check that electrical outlets are grounded and conveniently located. Call an electrician if you're not sure or if you have questions. Ask the new supplier to set up the equipment before your child arrives.

  • Notify the electric and telephone companies of the date you will arrive. Ask them to turn on the phone and electricity before you move in. Make sure the companies are aware of your child's special health needs (see Contacting Community Emergency Service Providers in Your Community).

  • Prepare for an emergency. There are many ways to prepare and inform emergency service providers in your new community about your child's health care needs before you move in. Use the link to find out what they are.

Tip: If you are moving within Massachusetts and you have access to a computer, write a message to the Family Voices Listserve at as a way to find names of new providers, local support groups, and parent organizations.

If you are moving outside of Massachusetts, call the National Information Center for Children and Youth with Disabilities at 800-695-0285 or 202-884-8200 (TTY).