Case management, also called care management, is offered through many health plans to help families access and coordinate services and benefits. A case manager (usually a nurse or social worker) works with you to:
  • Assess your child's health care needs
  • Plan and coordinate your child's health care with your child's primary care provider (PCP)
  • Communicate with health care providers
  • Find resources and services
  • Improve your child's overall care

Call a Member Services Representative at your child's health plan to learn more about case management services.