Tip: You may also contact the Office of Patient Protection (OPP) at the Health Policy Commission for general information about managed care, referrals, grievances, and appeals. The OPP can explain your rights, and may be able to help resolve your complaint or grievance. Contact the OPP at 800-436-7757 or 617-624-6001 (TTY).
This information is provided by the Division for Children & Youth with Special Health Needs within the Department of Public Health.
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