For Parent Resources and Support

  • Massachusetts Family TIES (Together In Enhancing Support) is a statewide information, referral, and parent support network for families of children with disabilities or chronic illness. Check the Family TIES Resource Directory for resources. Contact Massachusetts Family TIES at 800-905-TIES (8437) or 617-624-5992 (TTY).

Services for Your Young Child, Birth to Age 3

  • Early Intervention (EI) is a program for infants and toddlers who currently have, or are at risk of having, a developmental delay. Contact Massachusetts Family TIES at 800-905-TIES (8437) or 617-624-5992 (TTY) to find an EI program near you.

Public Health Supports and Services

  • Massachusetts Department of Public Health (DPH) offers programs and services to children with special health care needs and their families. Call the DPH Community Support Line at 800-882-1435 (in MA only), 617-624-6060 or 617-624-5992 (TTY).

Information about Developmental Disabilities

  • Massachusetts Department of Developmental Services offers support services for children with mental retardation and their families. Contact DDS at 1-888-367-4435 or 617-624-7783 (TTY).
  • Arc of Massachusetts - The mission of the Arc is to enhance the lives of individuals with cognitive and developmental disabilities and their families. Arc helps to improve supports and services in the community. See the Arcs section of the Family TIES Resource Directory to find the contact information of your local Arc office. Also, contact the Arc of Massachusetts at 781 891-6270 or 781-891-6271 (TTY).

Mental Health Supports and Services

  • Massachusetts Department of Mental Health (DMH) offers community-based services to children and adolescents with mental health diagnoses. Contact DMH at 617-626-8000 or 617-727-9842 (TTY).
  • PAL, Parent Professional Advocacy League, is a statewide network of parents and professionals supporting children with mental, emotional, and behavioral needs. Contact PAL at 866-815-8122.

More Information About Special Education Services

  • Massachusetts Department of Elementary and Secondary Education (ESE) provides special education services and accommodations to children with special health care needs. Contact the special education department at your child's school, or contact ESE at 781-338-3300.
  • Federation for Children with Special Needs provides information, support, and assistance to families of children with special needs and professionals. The Federation also offers individual support and workshops about special education. Contact the Federation at 800-331-0688.

For Resources in Mass. and Around the United States

  • National Dissemination Center for Children with Disabilities (NICHCY) provides disability-specific information and state-by-state listings of resources. Contact NICHCY at 800-695-0285, 202-884-8200 (TTY).
  • National Organization for Rare Disorders (NORD) provides detailed medical information, support group listings, and other resources for specific disorders. Contact NORD at 800-999-6673, 203-797-9590 (TTY).

To Receive a Magazine About Parenting a Child with Special Needs

  • Exceptional Parent Magazine provides information and support for members of the special needs community. Call 877-372-7368 for more information.

For Information about Connecting with Parents and Professionals Throughout Massachusetts, Partnership Opportunities for Parents and Professionals, or Improving Systems of Care for Children with Special Health Needs

  • Massachusetts Family Voices is a grassroots network of families and friends speaking on behalf of children with special health care needs. Mass Family Voices offers advocacy, support, education, and information. Mass Family Voices hosts a listserv where families and professionals share information, exchange resources, and post questions. Contact Mass Family Voices at 800-331-0688 x 210, 617-624-5992 (TTY) or join the listserv by sending email to

Submit your comments to the Massachusetts Department of Public Health about resources for parents and families and families' needs.