Pharmacists reported that an offer to counsel was made 88% of the time. (Figure 15) However, no counseling was performed 65% of the time because pharmacists reported that patients refused counseling. (Figures 16, 17)

Figure 15 . Counseling Issues
Counseling Issues

Figure 16 . If No Counseling Was Done, Why?
If No Counseling Was Done, Why?

Figure 17 . Pharmacy Staff at the Time of the Alleged Incident
Pharmacy Staff at the Time of the Alleged Incident


This information is provided by the Division of Health Professions Licensure within the Department of Public Health.