Pharmacists reported that an offer to counsel was made 88% of the time. (Figure 15
) However, no counseling was performed 65% of the time because pharmacists reported that patients refused counseling. (Figures 16
Figure 15 . Counseling Issues
Figure 16 . If No Counseling Was Done, Why?
Figure 17 . Pharmacy Staff at the Time of the Alleged Incident
This information is provided by the Division of Health Professions Licensure
within the Department of Public Health