The Adult Day Health licensure regulations require, at 105 CMR 158.027(D), that all programs post a notice with the names, addresses and telephone numbers of the following regulatory and advocacy agencies:

Department of Public Health

Division of Health Care Facility Licensure & Certification
Complaint Intake Unit
99 Chauncy St., 11th Floor
Boston, MA  02111
Tel:  (800) 462-5540 or (617) 753-8150
Fax: (617) 753-8165
www.mass.gov/dph/dhcflc

Executive Office of Elder Affairs

Community Care Ombudsman Program
One Ashburton Place, 5th floor
Boston, MA 02108
Tel:  (617) 727-7750
Tel:  (800) 243-4636 (nationwide)
TTY:  (800) 872-0166
Fax:  (617) 727-9368
Elder Abuse Hotline: (800) 922-2275 (Voice/TTY)
www.mass.gov/elder

Disabled Persons Protection Commission

300 Granite Street, Suite 404
Braintree, MA 02184
Tel:  (617) 727-6465
TTY:  (888) 822-0350
Fax:   (617) 727-6469
www.mass.gov/dppc

Office of the Attorney General

Medicaid Fraud Division
One Ashburton Place
Boston, MA 02108
Tel:  (617) 963-2360

Medicaid Fraud Complaint Line: (617) 963-236
www.mass.gov/ago

Local Aging Services Access
Tel:  (800) Age-Info, (800) 243-4636
https://www.800ageinfo.com