• Tobacco use is a chronic addictive disease. Approximately half of all tobacco users will die from a tobacco-related illness.
  • 78% of Massachusetts smokers say they would like to quit, and 56% say they have made an attempt to quit in the past year.
  • Keep Trying! It takes most smokers as many as eight attempts before they quit for good.
  • Using FDA-approved medicine (like the nicotine patch or certain prescriptions) and counseling can triple your chances of quitting for good!

To help smokers and other tobacco users quit, we offer cessation information and telephone-based services (a “quitline”) through the Massachusetts Smokers' Helpline.

We work in partnership with health plans, health care providers, and employers to promote adoption of effective cessation policies and treatment practices.

Massachusetts Smokers' Helpline

The Massachusetts Smokers' Helpline, at 1-800-QUIT-NOW (1-800-784-8669), provides confidential telephone information, referral, and counseling at no charge to smokers and other tobacco users who want to quit.

Counselors are available to speak English, Spanish and Portuguese. Translators are available for other languages.


QuitWorks is a referral program that provides cessation services to smokers who are referred to the Helpline by their health care providers. QuitWorks was developed by the Massachusetts Tobacco Cessation & Prevention Program in 2002 in collaboration with all major health care insurers in Massachusetts.

Heath care providers enroll patients who smoke in QuitWorks by faxing a completed referral form to the Resource Center. Trained telephone counselors then contact patients proactively to provide counseling, and send health care providers a report on each patient's progress.

More than 100 hospitals, community health centers and DPH programs have formally adopted the QuitWorks program and receive customized services.

This information is provided by the Massachusetts Tobacco Cessation & Prevention Program within the Department of Public Health.