If you believe your privacy rights have been violated, you may file a complaint with the Soldiers' Home in Holyoke, and/or, with the Secretary of the Department of Health and Human Services.
To file a complaint with the Soldiers' Home in Holyoke, please contact the following:
General Counsel, Soldiers' Home in Holyoke
All complaints must be submitted in writing. You will not be penalized for filing a complaint.
You may also contact the Region I Boston Office of Civil Rights to lodge a complaint (covering the states of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont). Contact information for the Boston Office of Civil Rights is as follows:
J.F. Kennedy Federal Building - Room 1875
Boston, MA 02203
Web site: www.hhs.gov/ocr/hipaa/
This notice becomes effective on April 14, 2003.
This information is provided by the Soldiers' Home in Holyoke.