Picture of man training in deaf and hard of hearing issues

The Communication Access, Training and Technology Services Department (CATTS) acts as the initial information resource for the public related to issues of deafness and hearing loss. Typical requests involve requests for information on the MCDHH services, the Americans with Disabilities Act (ADA), state and federal laws and legislation, sign language and speech reading classes, communication access, assistive technology, programs and support services for deaf and hard of hearing individuals, interpreter/CART issues, and schools and summer camps.

The CATTS Department also provides:

Technical assistance on assistive technology: The CATTS Department offers information and technical assistance to private and public agencies, professional organizations, businesses and individuals related to all aspects of assistive technology for deaf and hard of hearing individuals. While we do not make formal evaluations, we do recommend solutions which establish/enhance communication access for Deaf, hard of hearing and late deafened patrons or employees, and bring the requesting entity into compliance with the ADA and other applicable laws addressing communication access

Publications: The CATTS Department creates a number of informative publications, including the MCDHH Resource Directory; A Guide for People Who Become Deaf or Severely Hard of Hearing ; and numerous information series documents, brochures, and public awareness posters. Additionally, the CATTS Department keeps extensive files of information related to deaf and hard of hearing issues.

For more information concerning improving your organization's effectiveness in interacting with people who are deaf and hard of hearing, please complete an online form.


This information is provided by the Massachusetts Commission for the Deaf and Hard of Hearing.