The first page of the MassHealth remittance advice (RA) is used to send important messages to providers. These messages may contain billing, regulation, and reimbursement information, as well as other topics. These updates should be communicated to all applicable staff.
Certain messages are applicable to several provider types, and are identified below as "General Messages." Other sections are service specific and are identified by provider type or by provider topic. Note: The messages listed below are for the past six months.
You can request a copy of a prior message by calling MassHealth Customer Service at 1-800-841-2900, by emailing firstname.lastname@example.org
, by faxing to: 617-988-8973, or by writing to:
P.O. Box 9118
Hingham, MA 02043