AIDS

AIDS Hotline: Monday - Friday, 9 A.M. - 5 P.M.
Info & referral for treatment, support, counseling, and education; anonymous testing sites.
1-(800) 235-2331

Latino AIDS Hotline (Bilingual): Monday - Friday, 9 A.M.- 5 P.M.
Crisis intervention counseling and referrals to culturally appropriate support groups, HIV test sites, health care providers and substance abuse programs for Latinos.
1-(800) 637-3776

Cancer

Cancer Information Service (Bilingual): Monday - Friday, 9 A.M. - 4:30 P.M.
Information and referral for treatment, diagnosis, local resources and early detection.
1-(800) 4-CANCER

Cancer Response System: Monday - Friday, 9 A.M. -4:30 P.M.
1-(800) ACS-2345

Car Safety

Massachusetts Passenger Safety Program:
Monday - Friday, 9 A.M.- 5 P.M.
Information & education on child and adult motor vehicle occupant protection; technical assistance to groups and individuals.
1-800-CAR-SAFE

Dentists

Massachusetts Dental Society:
Monday - Friday, 9 A.M. - 5 P.M.
Lists dentists available in various areas. Also, referrals for children with special needs.
1-(800) 342-8747

Children With Special Health Care Needs

Community Support Program is a toll free line that offers assessment, technical assistance, information about public benefits, other state programs, and community resources. Staffed by social workers with extensive experience in assisting families of children and youth with special health needs.
1-(800) 882-1435

CommonHealth or MassHealth
If you do not have an application package for CommonHealth or MassHealth and would like to get one, call 1-888-665-9993 or use TTY: 1-888-665-9997

Federation for Children With Special Needs: Monday - Friday, 9 A.M. - 5 P.M.
Parent referral, special education, and legal rights training.
1-(800) 462-5015

Information Center for Individuals with Disabilities (ICID): Monday - Friday, 11 A.M.- 4 P.M.
Available resource referrals; info on local early intervention programs. Professionals available to answer questions relating to person with disabilities.
1-(800) 462-5015

Commission for the Deaf and Hard of Hearing: Monday - Friday, 8:45 A.M. - 5 P.M.
Provides services for the deaf and hard of hearing, including interpreting, case management, and technology
1-(800) 882-1155
1-(800) 439-2370

Massachusetts Office on Disabilities: Monday - Friday, 9 A.M. - 5 P.M. Advocacy information and referral service for people with all kinds of disabilities.
!-(800) 322-2020

Social Security Information Teleservice:
Call to initiate a Social Security Insurance application; will be referred to a local Social Security Administration office for completion of the application process.
1-(800) 772-1213

Families and Children

Parental Stress Hotline: 24 Hours, 7 Days.
Support and referrals for parents with children of any age, as well as for other family members, care givers, friends and relatives.
1-(800) 632-8188

Child Abuse and Neglect Hotline (DSS): 24 Hours, 7 Days.
Hotline provides info. and referral for DSS from 9AM - 5PM and after hours (5 P.M. - 9 A.M.) is a crisis hotline for DSS. Primarily used to file 51 A reports.
1-(800) 792-5200

Massachusetts Society for the Prevention of Cruelty to Children (MSPCC): M-F, 9 A.M. - 5 P.M.
Protective child welfare agency; provides info & referral; adolescent parent services; and family advocacy services.
1-(800) 442-3035

National Runaway Switchboard: 24 Hours, 7 Days.
Helps children find shelters. Contacts parents or finds social service agency for protection.
Staffed by young volunteers, hotline is primarily for children.
1-(800) 621-4000

Food and Nutrition

WIC (Women, Infant & Children): Monday - Friday, 9 A.M. - 5 P.M.
Provides nutritious foods, nutrition education and counseling, and health care and social service referrals for pregnant and postpartum women, infants, and children under five.
Referrals made to local WIC programs and guidelines provided.
(617) 624-6100

Food Stamp Hotline: Monday - Friday, 9 A.M. - 5 P.M.
Information service for pre-screening clients for Food Stamps; problems with eligibility; and locations for cashing food stamps.
1-(800) 645-8333

Food Protection Hotline (DPH): Monday - Friday, 9 A.M. - 5 P.M.
Referral to local food protection programs and information about foodborne illness prevention.
(617) 983-6712

Gambling

Massachusetts Council on Compulsive Gambling
A 24-hour confidential helpline and referral service for problem gamblers and others affected by problem gambling behavior.
1-(800) GAM-1234

Heat

Assistance Heatline (Bureau of Energy Programs): Monday - Friday, 8:45 A.M. - 5 P.M.
Resolve situations for people who receive fuel assistance.
1-(800) 632-8175

Hepatitis C

Statewide Hepatitis C Hotline: Monday - Friday, 9 A.M - 5 P.M.
Information and education, referral for medical care, vaccination, testing, support and treatment.
1-(888) 443-HepC (4372)

Lead Paint Poisoning

Lead Paint Hotline: Monday - Friday, 9 A.M.- 5 P.M.
Provide information about licensed lead inspectors, home inspection, public education, and screening programs in high risk communities.
1-(800) 532-9571

Medicaid

Medicaid Managed Care Recipient Line: Monday - Friday, 8:45 A.M. - 5 P.M.
1-(800) 682-1062

Nursing

MA Association of Public Health Nurses
PO Box 537
Milton, MA 02186
info@maphn.org
contact: Caroline Kinsella RN (617) 696-5172

Poison

Poison Information Hotline: 24 Hours, 7 Days
Emergency Number for medical professionals and individuals for advice about drugs, pesticides, and other toxins.
1-(800) 682-9211

Pregnancy

Healthy Start (Pregnancy Hotline): Monday - Friday, 9 A.M.- 5 P.M.
Assists pregnant women applying for public insurance coverage (Healthy Start or Medicaid).
Referrals to doctors or nurse-midwives, WIC (Women, Infant & Children)and other services.
1-(800) 531-MOMS

Pregnancy Environmental Hotline: Monday - Friday, 9 A.M. - 4:30 P.M.
Information for health care professionals and pregnant women about the possible effects of substances or environmental agents during pregnancy. Genetic counseling referrals.

Radon

Radon Hotline: Monday - Friday, 9 A.M. - 5 P.M. ( plus a 24 hour voice mail system)
1-(800) RADON95

Substance Abuse

Alcohol and Drug Hotline: 24 Hours, 7 Days
Info & referral for substance abuse services including crisis intervention and referrals for inpatient/outpatient treatment and where to go if uninsured.
1-(800) 327-5050

Smokers Quit Line: Monday - Friday, 9 A.M. - 5 P.M.
Provides counseling, support and referrals for individuals trying to quit smoking.
1-(800) TRY TO STOP

Welfare

Client Services: Monday - Friday, 9 A.M. - 5 P.M.
Questions on eligibility guidelines for public welfare programs: AFDC; foodstamps;
Emergency Assistance for elderly, disabled and children; Medicaid; and Emergency Assistance.
1-(800) 841-2900

 


This information is provided by the Department of Public Health .