From the Editor's Desk
Elaine McHugh

As you have already noticed the Consumer's Voice has a new format. After some debate, trial and error we have developed the format being used today. There are a few reasons for the format update:

  • Overall cost reduction
  • A new postage meter
  • Lower processing costs

Our goal in the Consumer Involvement Department at the Massachusetts Rehabilitation Commission is to reduce costs, such as the ones previously mentioned and return those savings to purchase services for our consumers. Given that this is our first issue in the new format, we believe it is best to start of with a small to medium size edition. That will give us a sense of what future issues will look like and what further improvements will need to be made. We would appreciate your comments and suggestions. The Consumer's Voice looks forward to the implementation and evolution of our new format.

In this edition we welcome back Loredana Brugnaro. She brings us another article about her horses and adaptive riding.

Girard Plante graces our pages once again with another in his popular series "Did You Know." This edition's "Did You Know" focuses on the founder of Universal Design. I know you will find this article fascinating and informative.

Have you ever thought about writing an article for the Consumer's Voice? If the answer is yes, please contact me at 617-204-3665.

Massachusetts Rehabilitation Commission Unveils State-Of-The-Art Vehicle To Assist People With Disabilities: American Reinvestment and Recovery Act (ARRA) funds van equipped with assistive technology.

The Massachusetts Rehabilitation Commission (MRC) unveiled a state-of-the-art motor vehicle equipped with adaptive evaluation and training devices that will help promote independence and employment for people with disabilities. The van was purchased with funding from the federal American Reinvestment and Recovery Act (ARRA) and modified with assistive technology.

The MRC's Driver Evaluation and Training Program will use the van to determine the type of adaptive driving equipment needed by individuals with significant disabilities so they can safely operate a vehicle. Individuals evaluated using technology in the new MRC van will also receive training on how to operate the vehicle and its adaptive equipment and technology.

The van is the Commonwealth's first suitably modified vehicle to conduct high-tech driver evaluations and training. Previously, Massachusetts consumers had to travel out of state for driving evaluations or purchase a vehicle independently and wait for it to be modified before taking driving lessons. The state's new vehicle will help consumers who need adaptive equipment determine their unique needs in order to live and work as independently as possible.

"This state-of-the-art vehicle exemplifies how federal stimulus funding supports resources and investments that have a direct impact on individuals with disabilities in the Commonwealth," said Assistant Secretary of Health and Human Services for Disability Policies and Programs Dr. Jean McGuire. "Using this equipment, we can assist more individuals so they're able to drive safely and independently."

"This is a wonderful example of how technology has evolved to assist people with disabilities," said MRC Commissioner Charles Carr. "This vehicle will help our consumers try different types of technology needed to drive before purchases are made. We hope to see more people with significant disabilities driving, to enable them to work and increase their community independence" said Charles Carr.

As part of ARRA's Vocational Rehabilitation Grant to the MRC, the Commission received $155,000 in federal funding for the van. Earlier this year the MRC contracted with the Safety Council of Central Massachusetts to have Ride-Away Corporation modify the van as specified by the MRC's Rehabilitation Technology Department, which supervised the modifications.

"After receiving my learner's permit over a year ago, I have been anxiously waiting for the chance to get my license," said Andrew Ivanov, an MRC client. "I'm overjoyed that there is a vehicle within Massachusetts that can give me the ability to drive and get my license. I would like to thank everyone involved for giving me the opportunity to start driving. I hope, that after I get my license, I will have become a more independent and outgoing member of society."

The Massachusetts Rehabilitation Commission assists individuals with disabilities to live and work independently. The MRC is responsible for Vocational Rehabilitation Services, Community Services, and eligibility determination for the Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) federal benefits programs for Massachusetts citizens with disabilities. The MRC serves people with all types of disabilities except those who are legally blind, who are served through the Massachusetts Commission for the Blind. To learn more about the MRC, please visit:

Critical Pedestrian Safety Legislation Moves to White House for President's Signature
Eric Bridges, Director of Advocacy and Governmental Affairs
American Council of the Blind
(202) 467-5081

WASHINGTON,The U.S. House of Representatives passed S. 841, The Pedestrian Safety Enhancement Act, legislation that will provide blind, visually impaired, and other pedestrians greater security when traveling in close proximity to hybrid or electric vehicles.

"The passage of this legislation is momentous and marks over two years of vigorous advocacy by ACB membership that has resulted in consensus by the blind community, auto industry, and Congress," stated Mitch Pomerantz, President of the American Council of the Blind.

"The silent nature of hybrid and electric vehicles, coupled with their growing popularity, presents a dilemma. How do we protect individuals dependent on sound for their safety, such as unsuspecting pedestrians and the blind asked Rep. Edolphus Towns, the sponsor of the Pedestrian Safety Enhancement Act, who spent many years teaching travel with a white cane to the blind. "The solution lies in the Pedestrian Safety Enhancement Act. I am proud to have supported this important piece of legislation."

"The visually impaired rely on audio cues to detect nearby traffic and these quiet vehicles pose a special risk to them and to other pedestrians," stated Rep. Cliff Stearns, who joined in offering the Pedestrian Safety Enhancement Act. "This measure enjoys the support of all of the interested parties and it is budget neutral. I look forward to President Obama quickly signing this bill."
The legislation will require the U.S. Department of Transportation to begin writing standards that would set requirements for an alert sound that allows blind and other pedestrians to reasonably detect a nearby electric or hybrid vehicle. It also requires that those rules be finalized within three years.

ACB wishes to express its sincere appreciation to Sen. John Kerry (D-Mass.) along with Representatives Ed Towns (D-N.Y.) and Cliff Stearns (R-Fla.) for their staunch leadership over the past two years regarding this very important safety issue. The National Alliance of Automobile Manufacturers and Association of International Automobile Manufacturers have also worked collaboratively with the blind community to ensure that the legislation could effectively resolve the current and growing unintended safety problems that hybrid and electric vehicles present to the public when traveling at low speeds.

About the American Council of the Blind: The American Council of the Blind is the largest consumer-based organization of blind and visually impaired Americans advocating for the rights of blind Americans. Comprised of more than 70 affiliates across the United States, the organization is dedicated to making it possible for blind and visually impaired Americans to participate fully in all aspects of American society. For more information, visit Or write to American Council of the Blind, 2200 Wilson Blvd., Suite 650, Arlington, VA 22201; phone (202) 467-5081; or fax (703) 465-5085.

Employment NOW Coalition Moves Forward
Joseph Panciotti

This is an update to keep our readers informed to what is happening with the Employment NOW Coalition (ENC).

The Coalition has reached out to members in all parts of the Commonwealth through live web-streaming with captioning of two ENC meetings. Web-streamed versions of meetings, as well as minutes of meetings, for those where web-streaming was not available, are posted on the ENC website.

Our registration/membership form on the ENC website now includes information on geographic location and institutional affiliation. This will allow us to facilitate assessment of effective outreach efforts and assist with communication within all parts of the Commonwealth.

Meetings were held in Cambridge and Natick, with plans for other sites outside Boston in order to increase attendance opportunities by members who are unable to meet in Boston. An outreach through Work With out Limits (WWL) was initiated to locate meeting spaces in other parts of the Commonwealth.

A double-sided flyer about the ENC was created so it may be used to promote our group at events, recruit new members and make others aware of what we (ENC) are about.

The coalition revised the website making it more user-friendly. Members are now able to get feedback on the accessibility and the content of the site. An events calendar is included to make events easier to find. This feature can also be used to ensure there is no conflict when planning dates for future events. A contact form was included to allow site visitors to send questions and receive feedback.

A separate section is dedicated to the youth in our community. Our ENC coordinator presented at a three-day national conference of the organization Career Opportunities for Students with Disabilities. Issues addressed include: Best practices in other parts of the country, youth in transition, and career advising at colleges and universities. Our coordinator shared conference highlights with the ENC membership and posted a summary of the conference on ENC website.

A mailing list of Disability Services Offices was created and is available at Boston area colleges and universities.

Two regional collaboratives accepted invitations to update ENC members on their groups' activities. The Employment NOW Coalition (ENC) is now partnered with the Greater Boston Employment Collaborative (GBEC) to distribute their "Business to Business Assessment Tool." As a result of this partnership, the assessment tool has been distributed at a national conference and to the Governor's Model Employer Task Force. The ENC worked with regional collaboratives to coordinate calendars and events.

The other collaborative group is the Bristol Regional Collaborative. Discussions pertaining to the need for a Personal Care Assistant (PCA) training program as well as employment opportunities for people with disabilities to become PCA's are being addressed.

The ENC authorized the creation of a glossary of disability related terms and abbreviations for distribution to facilitate communication among members and to educate new advocates. These are only some of the accomplishments of the Employment NOW Coalition during the past few months. For more information, you are encouraged to visit the web site:

There is so much to be done, by so few, with so little. Yet, with your input and strengths there is no limit to what can be accomplished.

Greater Boston Employment Collaborative Update
Joseph Panciotti

The Greater Boston Employment Collaborative (GBEC) quarterly meeting was hosted by the Massachusetts Rehabilitation Commission (MRC) on December 10, 2010 at 27 Wormwood Street, Boston. The meeting was well attended by 27 representatives from a diverse group of organizations ranging from consumers, State and Federal agencies, service providers, advocacy groups, and the business community

The purpose of the meeting was to review the progress of the Collaborative, solicit feedback from the members on committee activities; review new Committee work plans; and to celebrate the successes of 2010. A wide range of hand-outs were provided for members and other attendees.

One representative from each Committee presented on the current work and progress of their Committee and where they are in their timelines. Updates included the following:

The Consumer Committee Chair explained that people with disabilities have historically not been involved in systems change, and that the Consumer Committee is changing this. The Committee's goal is to bring together people with disabilities and GBEC to create a totally inclusive atmosphere.

In addition, the Chair of the Committee has commented on GBEC's goals, priorities, and objectives in the work plan and is creating and sponsoring a workshop on disclosure. He also said consumers can come to the Consumer Committee meetings. Consumers are invited to participate with other committees. The disclosure workshop will most likely be in March. The workshop mission will be thinking about disclosure and how to get a job, letting consumers know they have a right to ask for accommodations, and how people with disabilities can present themselves.

The Linkages Committee reported on the Job Developers Meeting and continue to work hard in between meetings. They have been asked to identify youth with disabilities to participate in Job Shadow Day. Meetings have also been conducted with the Department of Labor, Affirmative Action Division.

The Business to Business Committee let us know that Sean Driscoll from Work Without Limits joined us and praised us for one of the best business to business outreach programs and impressive involvement of the collaborative! Members from GBEC attended the United States Business Leadership Network Conference in Chicago last September, approximately 500 people attended. Most attendees had business interests, and interest in the employment of people with disabilities.

We spent some time recognizing the committees. One member said the Job Developer's group is the "greatest, coolest group," and it's asking people to think about what they are doing and to put on a different hat. The implementation of the Consumer Committee is also an important next step. She said she loves the Business to Business group, because they have their finger on the pulse and can support anybody. The Executive Committee is cool, because it has to take time to pull a lot of different things together. Another member said she sent a survey around in the spring asking about barriers in GBEC. What everyone said was time, and she thanked the many attendees for finding time.

A member explained that she sits on the Business to Business Committee and the Linkages Committee and finds the level of engagement empowering. The key to sustainability is good results and people staying involved. And they have.

Others said they practically "ditto" what was said and they are very excited to be involved. The debates, ideas, and discussions are hard and the real actions now are powerful.

The group wanted to recognize the Executive Committee for connecting the pieces. Those gathered were presented with a brief description of the five committees:

  • The Marketing/Publicity Committee
  • The Products Committee
  • The Linkages Committee
  • The Consumer Committee
  • The Business Committee

Full Collaborative Meetings for next year where announced and will be on the 2nd Fridays of March, June, September, and December. Save the dates so you may attend! (March 11, 2011, June 10, 2011, September 9, 2011, December 9, 2011.) You are welcome to take part in any committee.

Did You Know?
Girard Plante

Words carry powerful messages. Some harbor a larger meaning or purpose while others inform and guide. For people with disabilities and their families the words accessibility and access conjure up freedom, liberation, or easily and safely getting into a place

Recently, I wondered who created the term Universal Design. I needed to know as I sought to educate Newton city officials about the concepts that allow elderly folks to age in place. They've owned their homes for decades and desire living out their lives where their children were born, happy memories abound, and having options as they age.

The inventor of Universal Design is Ron Mace. Most accessible indoor and outdoor venues in America flow from Ron's wisdom. He got busy inventing ways to live easily when Polio struck at age nine. That was 1951 and the archaic mindset of the era witnessed doctors advising parents to toss their children into institutions. Ron's parents refused and he remained an integral part of the family's busy daily routine.

Ron's mom and dad assisted him in his lightning-bug energy to assemble gadgets that made going out and about easier. They carried him into elementary school and high school and other places they went. His mom moved into a trailer with Ron during his six years in college in Raleigh, North Carolina. Dormitories were inaccessible.

Building soapbox derby cars with his dad and model airplanes with his older brother since age five provided the first glimmerings of a unique mover and shaker in universal access for decades to come. Joy Weeber, an advocate and Ron's closest friend the last four years of his life, fondly recalled his quest to achieve universal access. "He had an innate ability to make things. He was always an inventor and builder."

Indeed, Ron built his bed and a rolling stool to get to the bathroom. He earned a degree in architecture from North Carolina State University. Soon after becoming a licensed architect in 1972, he got an offer to teach drafting at a local college from a friend and colleague. During this time the state of North Carolina was changing its building code. Ron's opportunity to impact diverse groups of people intent on bringing access to the masses arrived in a plea to help. His role in that endeavor changed North Carolina's building code and grew into a model for other states across America.

Kern Church, retired deputy commissioner and secretary to the Building Code Council, described Ron's involvement: "After we printed the code, the architects were grumbling about how to comply when it was so hard to figure out what all those words really meant." Ron, aided by his eager students, created illustrated guidelines.

Ron Mace was a renaissance man. His life ended suddenly in 1996. He was 58. His never-say-die spirit proved infectious to the many folks who knew him. He harbored a keen vision for the future. Ron would be the first person to debunk his "special" gifts for overcoming the impossible from merely thinking and constantly tinkering.

Ron knocked down the complicated attitudinal barriers that prevent people from understanding their differences. His ease with words that changed minds and melted hearts resonates today. And his creation of the Universal Design is no concept. Blasting barriers to access grew into a Movement just as Ron's life ebbed toward its final journey.

Becoming an Individual Consumer Consultant (ICC)
Leslie Wish

The Massachusetts Rehabilitation Commission's Consumer Involvement Program makes a special effort to form cooperative relationships with those individuals who are known as consumers or recipients of services.

We are interested in applicants for the ICC program that have skills and experiences valuable to the needs of the MRC. The program is open to both MRC consumers and their immediate family members.

This program is for MRC clients to gain work experience and as such, they are encouraged to apply to gain meaningful employment skills working on projects as an ICC. This is not considered full time work, it is a step on the road to employment.

These projects are usually short term, one to three days in length, and there is no guarantee there will be consistent work. Every effort is made to accommodate all ICC's with regard to their limitations and abilities.

Should you be interested in becoming an ICC please contact Leslie Wish, Program Coordinator for Consumer Involvement, at 617-204-3771 or by e-mail at

The Rewards of Volunteering
Theresa Casey

Volunteering is rewarding, primarily to yourself and finally to the agency that receives your time, talent and expertise.

Nonprofit agencies in Massachusetts rely on others to give their time. As a result they are able to provide services to their clients. We all know that our wallets are thin, but not all agencies are looking for monetary donations. What is really needed are caring people to open their hearts and help individuals who struggle to keep themselves fed and their families together.

Here are a few things to think about when seeking to volunteer in your respective community. First, try to think about your personal interests. Do you have a particular skill or talent that could fill a volunteer position? Second, after you have decided what is the best volunteer placement for you the search for a nonprofit that will use your skills can begin. To find an agency in your area you can Google "volunteering jobs in MA" or go to your local library and research volunteer opportunities.

Volunteering can come with some benefits to the volunteer as well. The following are benefits I received by volunteering:

  • To learn skills to add to your resume, which are useful when the time is right for you to seek employment. Many agencies are willing to teach a volunteer certain skills that they do not presently have.
  • To increase social skills. Socializing is not only a great source of nutrition for the heart and soul, but also for others who benefit from interaction through the help of volunteers.
  • Finally, by volunteering we help others regain their self respect, dignity and learn the skills needed to help themselves.

During my life, I have faced many adversities and personal hardships. Through these experiences I realized how vital volunteering is and have used my life experience as a volunteering skill.

There are many volunteer opportunities throughout Massachusetts; some are as close as your own neighborhood, which would be honored to have you work with them.

Theresa Casey is a staff member of the MRC Consumer Involvement Department and participates in the SERV Program (State Employees Responding as Volunteers).

Horses as Teachers: Equine Assisted Coaching
Lora Brugnaro and Monique Morimoto Flaherty, M.S., CPPC.

I recall, even as a child, adoring horses. Even before I met a real horse I had a big poster covering the wall next to my bed. It showed a herd, racing along the shores of a midnight, starry sky. The horses represented beauty, freedom, companionship, direction, acceptance, hope and leadership. When I imagined myself running with the herd, I felt they were teaching me how to be me, despite my disability, despite the struggles that we as children all have.

Now as an adult, I have the privilege of being with real horses year round and am humbled by what marvelous teachers they truly are. My conviction about the horses' ability to coach was cemented last year when I participated in an equine assisted coaching workshop on leadership.

You are probably asking: "What is equine assisted coaching?" Well, Equine means horse, of course; these beautiful four-legged animals that still run free in various parts of the USA. Horses are by nature, highly sensitive prey animals. Even though they are big, they are always on the alert for predators - coyotes, mountain lions, wolves that could be right around the corner and kill them. This strategy is wired into their brains and is how they have survived thousands of years. Horses have a wide field of vision, acute hearing and can actually feel the energy of emotion and intention. They live totally in the moment and don't worry about the past and future like people do! Horses are also very social and like to be with other horses and people.

Horses' roles in our culture have evolved significantly over the past century from being beasts of burden used for farming and transportation to providing leisure activity through riding and competing. In the disability community horses have been used in therapeutic riding programs and hippo-therapy with profound success. The field of equine assisted coaching and learning is relatively new and highlights the continued evolution in how horses are offering themselves to be in service in the world.

So, what is Equine Assisted Coaching? Let's start with "Coaching." Successful sports professionals have known for decades that a key to their success is the motivation to move beyond their perceived strengths and abilities. Just as in sports and sports teams coaching, personal and professional coaching gives people the supported opportunity to reach goals and dreams that they have not been able to achieve by themselves. Coaching is, simply put, a relationship and process that happens between a client and a coach whose focus and support is for the client's personal or professional fulfillment, satisfaction and goals.

Now, about the "Equine Assisted" part! The horse, client and coach meet together for a coaching session. The horse assists by providing feedback through his or her body language that reflects the client's level of clarity in communication, intention and emotional congruity. How does this work? Because of horses' high sensitivity and ability to read energy, they can sense when a client says one thing but feels something different. The horse will act accordingly with clear, immediate feedback. The client and the 2-legged coach get to see in the moment the results of the client's interaction by watching the horse and to explore what's happening in the client. This exploration supports the client in discovering new strength, becoming clear in communication and identifying limiting beliefs. The coach encourages the client to shift to take action from or be in this new place. The client sees the results immediately from the horse's response.

Last year I signed up for a workshop on Leadership with equine assisted coaching, not knowing what to expect. How can a horse coach, I thought to myself? Well, very quickly I experienced the benefits of this unique method. What happened when I started working with this unknown horse was "nothing" at first, absolutely nothing. I was tentatively going about the task at hand, grooming, and he was tentatively putting up with the grooming. It seemed obvious that both of us were uncomfortable. With the human coach at my side we tried to understand what was going on. I admitted to my human coach and my horse coach that I was nervous and we discussed why. With the support of both my coaches I became more and more comfortable and confident. As I went through this process of change so did Max, until we were fast friends. Max and I did several more exercises together and he silently and gently showed me different ways of approaching the task at hand. By the end of the day I could tally up all the lessons I had learned on leadership, overcoming obstacles, clear communication and personal values that would help me further my personal journey. Imagine all this without having to actually ride? When I led him back to his outdoor paddock at the end of the day we were both smiling. I have not seen Max since but the lessons I learned are still with me. If you would like to find out more about equine assisted coaching visit,

Loradana Brugnaro is a staff member of the MRC-Statewide Head Injury Program (SHIP).

Partners for Youth with Disabilities Mentor Match Program

Partners for Youth with Disabilities, Inc. (PYD) was incorporated as a 501 (c)3 in 1985 when Regina Snowden, founder and Executive Director, realized services for youth with disabilities were remarkably scarce compared to services to other high risk populations, particularly in the field of mentoring, which was gaining great momentum across the country. Ms. Snowden began to address this issue by matching nine youth with disabilities with adults who had similar disabilities.

Since its inception, PYD has grown to serve thousands of youth with various disabilities through one-to-one mentoring, peer, and group mentoring programs that address independence, healthy living, development of social skills, and career development. In 2006, PYD's National Center for Mentoring Youth with Disabilities was formed to assist organizations interested in emulating PYD's best practices. After twenty years of successfully providing mentoring services to youth throughout Massachusetts, PYD began utilizing its expertise to assist other youth organizations in creating more inclusive programming.

Mentor Match Program:

PYD's Mentor Match program is a community-based program that engages caring adults, many with similar disabilities, to serve as positive role models in one-to-one mentoring relationships with youth ages six to 24 with a wide range of disabilities.

Mentoring Works:

Mentoring has proven to be one of the most successful models for improving the lives of at risk youth. A 2002 Child Trends brief concluded "mentored youth are likely to have fewer absences from school, better attitudes toward school, fewer incidents of hitting others, less drug and alcohol use, more positive attitudes toward their elders and toward helping in general, and improved relationships with their parents" (Jekielek, Moore, Hair and Scarupa).

PYD surveys of 24 mentees in 2009 reveal:

  • 96% report having a more positive view of themselves
  • 88% report feeling more confident
  • 84% report getting along better with family and friends
    84% report having spent more time in the community as a result of their participation in the Mentor Match program

PYD and MRC History:

PYD has worked collaboratively with the Massachusetts Rehabilitation Commission (MRC) since July 2005 to pilot and deliver the VR-IL Mentoring Project to over 96 youth with disabilities throughout Massachusetts.

Over the past two years alone, 57 youth have benefited from VR-IL Mentoring Project matches. This initiative has matched community volunteers with youth who are eligible for MRC services in one-to-one mentoring relationships.

The goal of the VR-IL Mentoring Project remains that youth and young adults with disabilities show increased motivation and capacity to learn, become employed, interact positively with peers, adults and their communities, and make a successful transition to adulthood.

There are currently 37 MRC active matches in the Mentor Match program. 25 of these active matches have been active for over the one year Mentor Match requirement.

Looking Ahead:

  • Research-based evaluation tools: First round of data comes out in the Spring of 2011.
  • More recruitment of MRC adult peers to serve as mentors.
  • Expanding VR Mentoring Model to other regions or states.

The AT Exchange in New England

The AT (assistive technology) exchange is MassMatch's free AT device exchange program. The Equipment Exchange is similar to a "want ad" where pre-owned AT is listed in order to put people looking for AT in contact with sellers or donators. The Equipment Exchange is an opportunity to re-sell or buy AT for a lower cost than new items such as;

  • wheelchairs
  • computers
  • daily living aids

To buy, donate or sell used AT, call the toll free MassMATCH INFO-line at 1-866-682-9955, 1-617-204-3851(V), 1-617-204-3851(TDD) or visit the website at

Go green - Save a Tree
Have the Consumer's Voice sent by e-mail. If you are interested please e-mail your request to:
Please include your name and address with your request

As an entrepreneur and founder of Rocky Arts (RA), Lisa B. Corfman (LisaGami), intends to help other artists surpass their challenges with this mission: Rocky Arts' aim is to get rid of the question "Y" in "Rocky," challenging all to Join in Folding Progressively, as well as enabling the blossoming artist, An Artist In Progress to have a secure Rock of achievement capturing the essence of paper.

The Golden Crane Display, one of LisaGami's origami projects, can be viewed from any angle during the exhibit at the Emerson Umbrella Center for the Arts.

Lisa Corfman is the curator of the exhibit called: Origami - A Range of the Possible

The Consumer's Voice: Elaine McHugh, Editor

Contributing Writers
Loredana Brugnaro
Theresa Casey
Joseph Panciotti
Gerard Plante

MRC Staff Editors
Emeka Nwokeji, Director, Consumer Involvement
Sheila Wojdakowski, HR/Customer Relations
Leslie Wish, ICC Program Coordinator
Lisa Weber, CI Program Coordinator

This newsletter is an independent publication sponsored by the MRC State Rehabilitation Council. The opinions expressed in this newsletter do not necessarily reflect the policy and practices of the MRC. They are solely the opinions of consumers of MRC programs and services.

For further information contact Emeka Nwokeji, Director of the Consumer Involvement Program, at 617-204-3665.

To receive the newsletter electronically, send an e-mail to:

This information is provided by the Massachusetts Rehabilitation Commission.

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