The Massachusetts Department of Public Health (MDPH) works to improve the care for stroke patients, including 9-1-1 calls and the care provided by emergency medical services.
Our pre-hospital efforts focus on:
- Improving quality of care for patients
- Improving policies and infrastructure
- Promoting the use of Emergency Medical Dispatch (EMD) by 9-1-1 call takers
To reach these goals, MDPH partners with the following organizations:
- The statewide Office of Emergency Medical Services (OEMS)
- Emergency Preparedness Bureau (EPB)
- The State 911 Department
- Public Safety Answering Points (PSAPS)
- Ambulance services and others
9-1-1 Emergency Medical Dispatch
- Promote the use of EMD by PSAPs to ensure that call takers respond to medical emergencies and dispatch resources in the most appropriate manner
- Work with the state 9-1-1 Department to develop EMD standards and certification
- Use the data from the electronic EMD for quality improvement and to help guide public health programs
EMS Stroke Quality Improvement
- Improve the quality of care given to patients with stroke symptoms in the pre-hospital arena
- Implement a set of evidence-based measures to help ambulance services evaluate and improve patient care
In working with the state highway, trauma, and emergency preparedness, other emergency response activities include:
- Implementation of automatic external defibrillators (AEDs)
- CPR (cardiopulmonary resuscitation) training
- Stroke Heroes Act FAST Resources
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