When transportation services coordinate with each other, riders find rides more easily, human service agencies transport consumers more efficiently, and transportation providers see increases in ridership.
- CrossTown Connect member towns in the Acton area jointly share one full-day scheduler instead of each paying a part-time person. As a result, riders gain more flexibility in making reservations, and the towns plan more efficient routes, increasing capacity.
- Vehicle share – youth-serving organizations in Northern Berkshire County share vehicles instead of each having their own. This vehicle share model allows the organizations to meet their mobility needs at a reduced cost and made their application for funding more competitive.
- Regional Coordinating Councils (RCCs) on community transportation have formed across Massachusetts as part of a statewide initiative. Stakeholders work together to identify and address transportation needs in their region.
- Find your RCC’s contact here or contact us to get connected. Transportation providers, planners, human service providers, advocates and self-advocates, and other stakeholders are invited to join.
- RCC accomplishments – each Regional Coordinating Council is different and reflects local priorities.
- RCCs stem from the Executive Order 530 report on improving quality and efficiency of paratransit services in Massachusetts. A Statewide Coordinating Council on Community Transportation has also formed to oversee statewide reforms and policy changes.
- Contact us at firstname.lastname@example.org to get involved in coordination efforts or join your local Regional Coordinating Council
- Funding Opportunities and Resources
- Coordinated Human Service Transportation (CHST) Plans list regional unmet needs and priorities
- Community Transportation Terminology
- United We Ride federal transportation coordination initiative
- National Center for Mobility Management coordination resources
- National Conference of State Legislatures transportation access and mobility resources
- MassMobility Reports: The Massachusetts Community Transportation Series – research on vehicle share, volunteer driver programs, insurance, and wheelchair-accessible taxis, with examples from Massachusetts
- Sharing the Costs of Human Services Transportation. Transit Cooperative Research Program (TCRP), 2011
- Handbook for Creating Local Transportation Coordinating Councils in Colorado. Colorado Interagency Coordinating Council for Transportation Access and Mobility, 2008
- Strategies to Increase Coordination of Transportation Services for the Transportation Disadvantaged. TCRP, 2004
- Toolkit for Rural Community Coordinated Transportation Services. TCRP, 2004
- Economic Benefits of Coordinating Human Service Transportation and Transit Services. TCRP, 2003
This information is provided by EOHHS Human Service Transportation Office.
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