Regional Coordinating Councils (RCCs) on community transportation provide a space for transportation providers, planners, human service providers, advocates and self-advocates, and other stakeholders work together to identify and address transportation needs in their region.

Each Regional Coordinating Council is different and reflects local priorities. Regional boundaries are not rigid, and towns may choose to participate in more than on RCC.

  • Click on the regions in the map below to learn about how each RCC is approaching mobility issues
  • For an accessible version, scroll down to the table below the map

To get involved, contact us at

Regional Coordinating CouncilRegionActivities

Berkshire County

Berkshire County

Updated a transportation service inventory & disseminated it, reached out to employers to promote MassRIDES & carpooling options, assisted Berkshire Regional Planning Commission in updating Coordinated Human Service Transportation Plan, planned and hosted a series of events in conjunction with the Clean Air Challenge, serving as the Transportation Domain Working Group for the Age-Friendly Berkshires initiative

Greater Franklin County

Franklin County & Athol area

Compiled an inventory of transportation services, conducting a Ride the Bus Campaign to help publicize transit services and increase ridership, and exploring options to start a travel instruction program

Pioneer Valley

Greater Springfield, Holyoke, and Northampton area

Compiled an inventory of transportation services links to PDF file in the region, exploring opportunities to partner with healthcare organizations on medical transportation


Rural areas in western Hampden & Hampshire Counties

Received funding from the Tufts Health Plan Foundation for an initiative to identify opportunities and build capacity to implement a new transportation program. Conducted a transportation needs assessment survey of area residents and received over 800 responses.  Exploring opportunities to improve mobility and access in this rural area

North Central

Northern Worcester County

Partnered with MassDOT to sponsor a workshop on how to offer travel training and organized local stakeholders to attend. Hosted a training in partnership with local hospitals to educate staff on transportation options in the region. Planning a video project to promote transit. Exploring options to start a new travel instruction program in the region

Central Mass

Central and Southern Worcester County

Conducted a needs assessment survey and identified four priority areas: employment transportation, areas outside of Worcester, transportation with additional supports, and lack of information about services. Members educated each other about existing services to address lack of information about services. Held a forum to share information about local transportation services with staff of human service agencies

Merrimack Valley

Greater Lowell & Lawrence

Working with the Amesbury Council on Aging to develop a video explaining how to ride the Merrimack Valley Regional Transit Authority system

North Shore

North Shore area

Created working groups to address employment transportation in Saugus, older driver discernment and safety and driving cessation, falls prevention in mobility management, and development of resources to help people learn about transportation options. Implemented falls prevention and driver discernment programs and conducted a survey of employers along Route 1 in Saugus


Acton & surrounding towns

Discussed accessible transportation alternatives such as wheelchair-accessible taxis. Heard a presentation on the Westborough shuttle in preparation for launching new fixed-route service in Acton


Greater Framingham

Conducted needs assessment

Boston North

Greater Boston, North of Boston

Shared information about MassRIDES and local examples of transportation coordination. Conducted a needs assessment survey. Developing an inventory of transportation services

Boston CoreBoston & BrooklineHelped launch TRIPPS program in Brookline and Newton to connect seniors to transportation options and educate seniors about how to ride public transit.

Neponset Valley

Greater Dedham/Norwood area

Conducted a needs assessment survey. Heard presentations from the Norwood League of Women Voters on their transportation inventory and on local travel training and Orientation & Mobility services. Hosted a forum on medical transportation. Developing an inventory of transportation services 

Brockton Area

Brockton area

Conducted a needs assessment survey

South East

Southeastern Massachusetts

Convened a forum on healthcare transportation in November 2014 and a forum on transportation to employment and education in November 2015.  Working on increasing coordination in Wareham. Planning an outreach initiative to raise awareness of healthcare transportation services and other transportation services in the region. Exploring options to partner with community colleges to increase transportation services for students

Cape & Islands

Cape Cod, Martha’s Vineyard, Nantucket

Conducted a needs assessment survey and a rider survey, identified infrastructure as a key barrier (e.g. lack of sidewalks). In response, the Cape Cod Regional Transit Authority and Cape Cod Commission are partnering on a bus stop study to analyze barriers to access and opportunities for improvement

This information is provided by the EOHHS Human Service Transportation Office