EOHHS's Human Service Transportation (HST) Office provides technical assistance to Massachusetts state agencies on a range of transportation issues. Our goal is to assist agencies in assuring their consumers have timely access to high quality services maximizing their potential for travel independence. Options for agencies to consider include:
  • Participate in the HST-managed transportation system, by having all or parts of your transportation program managed through the HST brokerage. Visit HST Managed Transportation for a general overview.
  • Request HST staff to conduct a review of your current transportation program and needs. This review may include analysis of operations, cost, performance standards, outcome measures and other aspects of your current transportation services and recommendations for your consideration.
  • Request technical assistance from HST staff in exploring innovative solutions for the consumer transportation needs of your agency.
  • Access information and resources on the HST website on topics of interest such as transportation safety, local mobility resources, coordination, funding opportunities etc.

Contact the HST Office: HSTInfo@state.ma.us

To learn about our technical assistance to community-based organizations, please visit our MassMobility outreach page .


This information is provided by Human Service Transportation Office.