Stakeholder Meeting: Ombudsman Program for MassHealth Members with Disabilities

Posted at 1:43 PM, March 31, 2017

MassHealth has issued a Request for Information (RFI) regarding the procurement for the MassHealth Health Plan Ombudsman program. MassHealth invites interested parties to attend a public meeting regarding this procurement.  

When

Friday, May 19, 2017
1:00 PM – 3:00 PM

Where

Health Policy Commission Offices
50 Milk Street, 8th Floor, Conference Room A
Boston, MA

Dial-In: 888-822-7517, Participant Code: 163 4530#

Communication Access Realtime Translation (CART) services and American Sign Language (ASL) interpretation will be at this event. If you need language assistance or a reasonable accommodation to participate, please contact Gerry.Sobkowicz@State.MA.US by May 15.

The RFI and materials shared at the meeting will be posted on:

  • COMMBUYS
    Directions for accessing the documents through COMMBUYS:
    1. Scroll down to the bottom of the COMMBUYS home page and click on “Contract and Bid search.”
    2. On the next page, click the circle next to “Bids”.
    3. On the Advanced Search page enter the keyword “Ombudsman” in the Bid Description field;
    4. From the dropdown menu in the Organization field select 1039-Executive Office of Health and Human Services; click on “Find It.”
    5. The link for the relevant posting should be at or very near the top of the list of Search results. Click on the link.
  • The MassHealth Innovations webpage: www.mass.gov/hhs/masshealth-innovations
  • The Duals Demonstration webpage: www.mass.gov/masshealth/duals under “Open Meetings.”

Materials from Previous Meetings

April 7, 2017

May 24, 2016

December 7, 2015

September 23, 2015

August 17, 2015

July 1, 2015

June 8, 2015

March 20, 2015

November 6, 2014

August 22, 2014

April 18, 2014

February 21, 2014

January 27, 2014

December 5, 2013

Open Meeting

October 16, 2013

Open Meeting

September 17, 2013

Open Meeting

July 29, 2013

Open Meeting

June 28, 2013

Open Meeting

May 17, 2013

Open Meeting

February 27, 2013

Targeted Outreach Group

February 22, 2013

Open Meeting

January 22, 2013

Open Meeting

January 7, 2013

Notices Workgroup

December 21, 2012

Notices Workgroup

December 7, 2012

Open Meeting

November 2, 2012

Open Meeting

September 21, 2012

Open Meeting

August 31, 2012

Open Meeting

July 27, 2012

Open Meeting

June 1, 2012

Open Meeting

April 9, 2012

Open Meeting

March 30, 2012

Independent LTSS Coordinator Workgroup Meeting 2

March 26, 2012

Assessment and Care Planning Workgroup Meeting 2

March 23, 2012

Enrollment Workgroup Meeting

March 16, 2012

Assessment and Care Planning Workgroup Meeting 1

March 16, 2012

Independent LTSS Coordinator Workgroup Meeting 1

March 15, 2012

Grievances, Appeals, and Ombudsman Workgroup Meeting

March 13, 2012

Quality Metrics Workgroup Meeting

February 29, 2012

External Event sponsored by the Massachusetts Medicaid Policy Institute: “Risk Adjustment for Integrated Care: Breaking New Ground for Dual Eligibles in Massachusetts.”

February 28, 2012

Open Meeting

February 6, 2012

Open Meeting

February 1, 2012

Information Session for Entities that May be Interested in Serving as Integrated Care Organizations (ICOs)

October 11, 2011

Open Meeting

September 27, 2011

Consumer Focused Meetings

September 26, 2011

External Event sponsored by the Massachusetts Medicaid Policy Institute (MMPI), a program of the Blue Cross Blue Shield of Massachusetts Foundation

Report available at: Dual Eligibles in Massachusetts: A Profile of Health Care Services and Spending for Non-Elderly Adults Enrolled in Medicare and Medicaid (PDF and PPT).

August 31, 2011

Open Meeting

July 21, 2011

Consumer Focused Meeting

June 28, 2011

Open Meeting

May 5, 2011

Consumer Advocates Meeting

February 28, 2011

Consumer Advocates Meeting

September 20, 2010

Consumer Advocates Meeting

June 30, 2010

Consumer Advocates Meeting

March 1, 2010

Consumer Advocates Meeting


This information is provided by the Executive Office of Health and Human Services.