During the Open Enrollment period (November 15, 2014 – February 15, 2015), if you have temporary MassHealth coverage, including temporary MassHealth Limited, you must fill out a new application. If you have temporary MassHealth coverage, you will get a notice in the mail about when you must take action in order to avoid any gaps in coverage. You may need to submit a new application as soon as January 15, 2015.
If you have Commonwealth Care and the former Medical Security Plan, you must also enroll in new coverage for 2015. Your coverage will end on January 31, 2015 and you will need to submit a new application, shop, and if applicable, pay a premium no later than January 23, 2015 for February 1, 2015 coverage.
When to Apply
If you have temporary MassHealth coverage, including temporary MassHealth Limited, you can submit an application for new coverage starting on November 15, 2014. The Open Enrollment period will run from November 15, 2014 – February 15, 2015. If you have temporary MassHealth coverage, you will receive a notice in the mail letting you know when you must take action in order to avoid any gaps in coverage. You do not have to wait for a notice from MassHealth to apply for coverage!
How to Apply
Starting on November 15, 2014, the fastest and easiest way to apply for coverage for both individuals and families is by visiting MAhealthconnector.org! You can find out in real time if you are eligible for coverage by applying online at MAhealthconnector.org. This website is available for individuals as well as those applying for their family. Simply visit the website and click the Start Your Application link on the homepage.
You can find a printable application by clicking the link below. The printable application is available for individuals and those applying for their family. If you apply using the printable application, you will have to wait to hear from MassHealth or the Health Connector about your eligibility and coverage.
How to Get Help
If you need help or have questions about applying during this Open Enrollment period, you can find it:
- Online at www.MAhealthconnector.org
- By phone. Call the MassHealth Customer Service Center at 1-800-841-2900 (TTY: 1-800-497-4648 for people who are deaf, hard of hearing, or speech disabled). You can call Monday to Friday, 8:00 a.m. to 5:00 p.m. if you need help starting the application or if you have questions.
- In person. You can get free in-person help from a Navigator or a Certified Application Counselor. These are people who have been trained and certified to answer your questions and to help you complete your application. For a full list of Navigators and Certified Application Counselors, go to https://betterhealthconnector.com/help-center.