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  5. MassHealth Claims

MassHealth Claims Submission

MassHealth offers assistance with claims submissions and provides resource information that can be downloaded and printed.

Topic Menu

  • Web-Based MassHealth Transactions
  • MassHealth Prior Authorization Requests
  • MassHealth Eligibility Verification SystemClick to show or hide the child topics of MassHealth Eligibility Verification System.
    • Acessing EVS
  • MassHealth Customer ServiceClick to show or hide the child topics of MassHealth Customer Service.
    • Billing Information
  • Claims Processing Data
  • Web-Based MassHealth Transactions

    Submit your HIPAA-compliant MassHealth claims via the Web and pick up outbound transactions (including the 835 remittance advice, MassHealth supplemental electronic remittance advice, and 999 functional acknowledgement).
  • Automated Solutions Overview

    MassHealth is committed to working collaboratively with the provider community to achieve successful business practices. The infusion of technology into business operations often results in increased efficiency and a significant reduction in errors and claim denials.
  • MassHealth Prior Authorization Requests

  • MassHealth Eligibility Verification System

    EVS gives you easy access to current and complete member eligibility information on the date you provide services.
  • MassHealth Service Codes and Descriptions

    For providers who bill using service codes, MassHealth publishes information about the service codes in Subchapter 6 of those provider manuals.
  • List of Explanation of Benefit Codes Appearing on the Remittance Advice

  • Crosswalk of HIPAA Status Codes and Entity Codes to the MassHealth Explanation of Benefit Codes

  • Invoice and Claims Submission Forms

  • Electronic Funds Transfer (EFT) / Direct Deposit

    As an automated solution for you, we are pleased to offer Direct Deposit to all participating providers! Your MassHealth payment will be transferred to a bank account of your choice via EFT.
  • MassHealth Customer Service

    MassHealth Customer Service is committed to providing outstanding customer service and encourages you to take advantage of the variety of support services we offer to the provider community.
  • Claims Processing Data

    MassHealth has compiled useful claims processing data at the provider type level, which will be valuable to your organization.
  • Claims with Attachments

    Learn how to submit your claims that require attachments or coordination of benefits (COB) billing using the HIPAA compliant 837 electronic transaction.

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