MassHealth Customer Service is committed to providing outstanding service, and encourages you to take advantage of the variety of self-service options that we offer to the provider community. This Web site describes these services in detail and allows you to download several new resource tools. In addition to giving details on ordering claim forms and publications, the site outlines the structure of the provider manual, and allows you to print billing tips, newsletters, and copies of message text. We have also compiled a list of common billing questions and answers.

Customer Feedback:

We are committed to providing excellent customer support to you and your feedback is important to us. If you would like to share comments on your experience with us, please e-mail providersupport@mahealth.net.


This information is provided by MassHealth.