For answers to questions about…

Pharmacy billing (POPS)

Contact…

ACS Technical Help Desk at
1-866-246-8503 or e-mail masshealth.provider@acs-inc.com.

For answers to questions about…

Pharmacy policy and prior authorizations

Contact…

Drug Utilization Review Program at
1-800-745-7318 or e-mail the MassHealth Pharmacy Program at masshealthdruglist@state.ma.us.

For answers to questions about…

MassHealth Drug List

Contact…

Drug Utilization Review Program at
1-800-745-7318.


This information is provided by MassHealth.