These instructions and fax forms apply to reporting all incidents, and suspected abuse, neglect, mistreatment and misappropriation of patient/resident property under the Patient Abuse Law.

Fax Forms

Health Care Facility Reporting System (HCFRS)

The Health Care Facility Reporting System (HCFRS) is a web-based IT system designed to support and streamline the process of collection of DPH information gathering during the reporting of incidents and SRE occurrences.

HCFRS Manuals and Documents:

HCFRS Training Videos

To Pause or Restart the video at any time - press the Space Bar.
To skip to the Next Scene - press the right arrow key. To go back to a Previous Scene - press the left arrow key.
To mute the audio - press the letter M.
To return to the beginning of the video - press the Home key.

If you are using JAWS screen reader, Mozilla Firefox browser is recommended.


This information is provided by the Division of Health Care Quality within the Department of Public Health.