The documents and brochures available for download below are intended to assist users of the Common Intake, and Eligibility Screening tools.
The following are quick reference documents intended to assist providers on the job.
- Verifying MassHealth Member Eligibility using EVS Job Aid (Posted 3/8/12)
This job aid describes how MassHealth providers use EVS to verify a member’s eligibility using the Provider Online Service Center prior to providing services and submitting a claim. EVS - not MAP - is the system of record for all claims and billing issues.
- Contacting the Virtual Gateway Helpdesk
- Virtual Gateway Login Job Aid
Job aid outlining how to access and log in to the Virtual Gateway
- SNAP (formerly the food stamp program) Benefit Overview
This job aid describes the SNAP application process once an application has been submitted.