If you are a MassHealth applicant or member seeking access to your own records, please submit your request in writing to:

MassHealth Privacy Office
Attn: Martha Young
600 Washington Street
Boston, MA 02111
privacy.officer@state.ma.us

Your request must be signed and should include your name, date of birth, your MassHealth number or the last four digits of your social security number, a description of the information you are seeking and the mailing address at which you would like to receive your records. 

If you would like MassHealth to share your records with another person or organization, please complete the MassHealth “Permission to Share Information Form.”

For more information, please contact the MassHealth Privacy Office at 617-573-1656 or privacy.officer@state.ma.us

For all other issues, please see the “Contact MassHealth ” page or contact MassHealth Customer Service by calling 1-800-841-2900.