The MassCHIP Client Program

MassCHIP is an Internet application, but it is not accessed using a World Wide Web browser; instead the MassCHIP Client Program resides on the hard drive of your computer which will be used to design MassCHIP queries, retrieve results and create reports, charts, and maps. Internet access is needed when actually running queries and retrieving data from our server.

To run the MassCHIP software, you need a personal computer with:

  • An Intel Pentium or Pentium compatible processor.
  • At least 32 MB of RAM for Windows XP, Windows Server 2003, Windows 7, Windows Vista, or Windows 2000.
  • At least 50 MB of free disk space (for download and installation of MassCHIP)
  • Windows XP, Windows 7, Windows Server 2003, Windows Vista, or Windows 2000.
  • Compatible Internet access software (see MassCHIP compatibility below)
  • A frames-capable Internet web browser (examples include Mozilla Firefox, Google Chrome, or Microsoft Internet Explorer v7 or later, as well as almost all other current web browsers)
  • Adobe Acrobat Reader (for viewing and printing of Help On-line documents). If you do not have Adobe Acrobat Reader you may obtain it through their website at no charge: http://www.adobe.com/products/acrobat/readstep.html

You also need an Internet connection through:

  • A PPP or SLIP dial-up Internet account with an Internet Access Provider OR
  • Attachment to a Local Area Network that is connected to the Internet OR
  • Attachment to a Local Area Network that is connected to Magnet


Please Note: If your site is connected to the Internet through a firewall, please read the MassCHIP Connectivity Troubleshooting and Firewall Configuration Notes. This document provides information that your firewall or network administrator will need to properly configure your site firewall for MassCHIP.

Compatibility Issues

MassCHIP works with most dial-up Internet access software packages. However, it does not work with a few dial-up packages. If you use one of these packages to access the Internet, you should substitute a compatible product when you use MassCHIP.

This information is provided by MassCHIP within the Department of Public Health.