Friendly URL: You can use this shorter link to return directly to this page in the future: www.mass.gov/hhs/feedback.

We appreciate your comments, suggestions and questions. If you are looking for more information about a specific topic, have a suggestion on how to improve the site, or if you have a question we can help with, please complete the form below. EOHHS or agency staff will respond to you as quickly as possible Monday through Friday during regular business hours.

Please Note

Emergency Assistance: Do not use this form to request emergency assistance. Instead, if you need emergency assistance, you must contact emergency services in your local area by calling 911.

Restaurant Complaints: All restaurant complaints are covered by local Boards of Health. A listing of the Boards can be found at www.mahb.org. More information regarding food protection can be found with the Department of Public Health Food Protection Program.

The EOHHS Key Resources page contains direct phone contact information for major EOHHS services and programs.


For a Faster Response to Your Inquiry

  • Please include as many details as possible such as the specific kind of license, forms, or program. For example, if you have a question about your benefits, please be sure to state what program your benefits are from (MassHealth, SNAP, etc.).
  • If you are mentioning a page on our Portal, please include the page URL in your message.
  • Include your email address if you would like a response.