Thank you for visiting the web site for the Executive Office of Public Safety and Security (EOPSS). We appreciate that many visitors are concerned about accessibility to their digital government and we pledge that EOPSS is committed to achieving meaningful accessibility to this online environment for all users. This portal is designed to offer easy and efficient access to Massachusetts state government resources and services. In addition, reasonable efforts will be made to accommodate all users who utilize standards compliant web browsers, as well as enabling software or assistive technology.

Standards for Compliance 
EOPSS makes extensive effort to follow specific Commonwealth enterprise standards designed to meet the needs of our citizens with disabilities.  The Commonwealth enterprise standards are generally based on standards used by the Federal government for technology accessibility for people with disabilities, and web content accessibility guidelines developed by the World Wide Web Consortium (W3C). These standards were created to help eliminate barriers in information technology, make new opportunities available for people with disabilities and encourage the development of technologies that help achieve these goals. The Mass.Gov web site is regularly tested using leading web accessibility technologies and reviewed by users to verify that this web site is compliant with applicable standards.

For more information about these standards please visit the Section 508 web site ( or the Federal Access Board web site (

Downloadable Files 
In order to retain the integrity of their layout when printed, some of the documents found on this web site are produced with Adobe Acrobat. Efforts are currently underway to ensure that all files are produced in the latest version of Acrobat (Version 6.0.1), which is the most accessible technology currently available for these types of files. Where this conversion is not possible, alternative accessible formats are provided, most commonly through a text or an HTML file. In order to improve viewing of these files please download the latest Adobe Acrobat viewer which is available for free at the Adobe web site. Download Adobe Acrobat Reader®

If you are unable to view any of the downloadable files on this web site, efforts will be made to provide you with a hard copy of this material. Simply contact us by email to make your request:

IMPORTANT: Only messages regarding technical accessibility will be answered at this e-mail address. All other questions should be sent to the appropriate state agency.

We also welcome your questions about the web site's accessibility policy and comments on how to improve the site's accessibility. Please contact us by e-mailing to Our mailing address is as follows:

Executive Office of Public Safety and Security 
One Ashburton Place, Suite 2133 
Boston, MA 02108