To contact individual DFS employees, please see our Staff List
 

Office / DivisionMain #Fax #
Department of Fire Services
PO Box 1025, State Road
Stow, MA 01775
(978) 567-3100 
Western Mass Office
One Prince Street
Northampton, MA 01060
(413) 587-3181(413) 587-9819
   
DFS Divisions
Executive Office(978) 567-3110(978) 567-3121
Facilities(978) 567-3100(978) 567-3166
Fire Data / Public Education(978) 567-3380(978) 567-3199
Fire & Explosion Investigation Unit(978) 567-3310(978) 567-3119
Fiscal Affairs(978) 567-3130(978) 567-3144
Hazardous Materials Response(978) 567-3150(978) 567-3155
Information Technology(978) 567-3777(978) 567-3199
Licensing(978) 567-3700(978) 567-3199
Massachusetts Firefighting Academy(978) 567-3200(978) 567-3229
Division of Fire Safety
Code Compliance and Enforcement Unit
(978) 567-3375(978) 567-3199
   
Boards and Commissions
Board of Fire Prevention Regulations(978) 567-3302(978) 567-3199
Massachusetts Fire Service Commission(978) 567-3188(978) 567-3144
Hazardous Materials Mitigation Emergency Response Advisory Board(978) 567-3152(978) 567-3155
Massachusetts Fire Training Council(978) 567-3126(978) 567-3229
Automatic Sprinkler Appeals Board(978) 567-3181(978) 567-3121
   
Hotlines and Emergency Numbers
Arson Hotline(800) 682-9229 
Fire Safety Education Hotline(877) 966-3473 
MFIRS Modem(978) 567-3389 
M-BIRS Immediate Telephone Notification(800) 475-3443(978) 567-3199
Severe Weather Cancellation Hotline(978) 567-3248