Guidelines for Making a Public Record Request

The Department of Correction encourages you to use the form below to make a public records request (PRR) of the Department of Correction.  This helps to ensure the most expeditious and accurate response to your request. Otherwise, written requests may be delivered by hand, mail, email or fax (if available).  While requests for public records may be made orally in person to an RAO, such requests may not be the subject of an appeal.  Telephone requests may be accepted at the discretion of the RAO.

The Department of Correction has designated the following employee as the Primary Records Access Officer (RAO) who will assist requesters in fulfilling their requests.

Kate Silvia, Primary RAO
Title:  Director of Public Records
Business address:  50 Maple Street, Milford MA 01757
Business telephone number:  508-422-3436
Business email:

Only questions pertaining to the PRR process or a PRR status should be sent to the email account of the Primary RAO.

List of Links to Public Records of Frequent or Significant Interest

Notices of Open Meetings and Hearings
Minutes of Open Meetings and Hearings
Final Agency Opinions, Decisions, Orders or Votes
Annual Reports
Proposed Amendments to Regulations
Winning Bids for Public Contracts
Awards of Federal, State and Municipal Government Grants
Agency Budgets

Categories of Public Records

Below is a list of other categories of public records maintained by the Department of Correction.  Please note this list is not exhaustive. These records may be subject to redaction if they contain information that may not be disclosed by law, is exempt under the public records law or is subject to other legally applicable privileges.

Budget and procurement information
Research and statistical reports, data, studies
Quarterly and Annual Reports required by the legislature
Food services (e.g., budget, inmate menus, special diets offered)
Collective bargaining agreements
Contracts (e.g., inmate calling system, health care services, commissary; sex offender   treatment provider contract, Qualified Examiner/Community Access Board contract)
Public policies/procedures/regulations
Training (e.g., curriculums, names of courses, staff attendance records)
Educational/vocational programs
Employee information (name, title, institutional assignment, shifts, salary)
Death certificates
County and state audits
Job postings and job descriptions
Memoranda to all employees
DOC Affirmative Action Plans
DOC Diversity Plans
Equal Employment Opportunity Commission (EEOC) Data – (Quarterly Reports)
Policies/Procedures in the area of Affirmative Action
American Correctional Association (ACA) reports
PREA reports/assessments
Memoranda of Understanding (MOUs)
Religious Services Handbook
Institutional capacity
Shift rosters
Organizational charts
Meeting minutes
Overtime reports
Strategic plans
Performance measures
Statistical reports regarding staff assaults
Fugitive wanted escapee lists
Directions and telephone numbers to institutions/divisions
Inmate Program Information
DOC Family and Friends Booklet
DOC Facility Fact Card
General correspondence
Inmate grievance statistics
External collaboration studies (e.g., Boston Reentry Study, Urban Institute, Northeastern University)
Count sheets